Bilingual Customer Service Representative

Beyond Bilingual Inc.; Ottawa; Hybrid; CAD 50,000 - 62,000; Full time

Job summary

An innovative firm is seeking a bilingual professional with expertise in product order management. This role requires fluency in both French and English and a strong background in SAP. Candidates should possess advanced problem-solving skills and the ability to build professional relationships across departments. The position offers a dynamic work environment with hybrid flexibility and a variety of perks, including medical benefits, vacation days, and a retirement savings program. Join a company that values diversity and growth potential, where your contributions will be recognized and rewarded.

Benefits

Medical Dental - 90% after 3 months

Vision: $300 every 2 years

18 days vacation, up to 5 sick days

STD, LTD, Life Insurance

Social Committee

Diversity: Equal opportunity employer

Voluntary insurance, critical illness insurance

Corporate Membership: GoodLife

RRSP program after 6 months

Deferred Profit-Sharing plan

Qualifications

• 3+ years in product order management required.
• Must be fluent in both French and English, written and verbal.

Skills

Fluency in French

Fluency in English

Attention to Detail

Advanced Problem-Solving Skills

Professional Relationship Building

Tools

SAP

Microsoft Office

Job description

Location: Mississauga - Hybrid, 2 days may go to 3 days in office.

Work Hours: Monday - Friday 8:30 AM – 5:00 PM (client has some flexibility on hours)

Salary: Up to $62K + Bonus

Perks and Highlights!

• Benefits: Medical Dental - 90% after 3 months
• Vision: $300 every 2 years
• Vacation: 18 days vacation, up to 5 sick days
• Insurance: STD, LTD, Life Insurance
• Work Environment: Social Committee, great working environment
• Diversity: Equal opportunity employer committed to a diverse workforce
• Additional Insurance: Voluntary insurance, critical illness insurance
• Education & Training
• Travel Insurance
• Corporate Membership: GoodLife
• Retirement Savings: RRSP program employee can contribute after 6 months
• Profit-Sharing: Deferred Profit-Sharing plan based on organizational results
• Employee Assistance Program: Enhanced with counselor
• Growth Potential
• Unpaid Leave
• Workplace Wellness: Online classes like yoga!

Minimum Requirements:

• Fluently bilingual: French and English, written and verbal
• Experience: 3+ years in a product order management position
• Knowledge of SAP: is a MUST
• Industry Knowledge: Medical or Pharma is a very good asset
• Attention to Detail: High level of accuracy
• Professional Relationships: Ability to interact and build professional relationships/network with other departments
• Problem-Solving Skills: Advanced problem-solving skills
• Software Proficiency: Proficiency with Microsoft Office Software