Bilingual Customer Service Representative

Beyond Bilingual Inc.; Laval; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading company in Laval is seeking a Bilingual Customer Service Representative for a full-time, permanent position. The role involves supporting customers in both French and English, with a focus on product order management. The company offers a professional environment and numerous perks, including benefits from day one, a structured retirement savings plan, and opportunities for growth.

Benefits

Bonus programs

Benefits starting from day one

Structured Retirement Savings Plan

Scholarship Program

Training & Development

Community Relations support

Generous Vacation allotment

Employee Assistance Program

Tuition Reimbursement

Fitness Reimbursement Programs

Qualifications

• 5+ years of Customer Service experience, preferably in product order management.

Skills

Bilingual in French and English

Education

Post-secondary education in business management

Tools

JDE

SAP

Job description

Bilingual Customer Service Representative - Full Time / Permanent

Location: Laval, Quebec – 100% in office

Hours: Monday – Friday 8:30am – 5:00pm (½ hour lunch)

Salary: Up to $65K

PERKS

• Nota call center - no queue
• BONUS programs – strong incentive plans (annual and quarterly) paid out quarterly
• Benefits starting from day one
• Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage
• Scholarship Program
• Training & Development - Access to multiple learning platforms (online, in person, 3rd party training institutions)
• Community Relations - Support and encouragement for volunteering and charitable donations
• Generous Vacation allotment
• Employee Assistance Program
• Tuition Reimbursement
• Educational Assistance Program
• Fitness Reimbursement Programs
• Beautiful & Bright new offices
• Professional working environment
• People focused organization
• Opportunity for growth
• Dynamic Team

Qualifications

• Bilingual in French and English
• 5+ years of Customer Service experience, preferably in product order management within a manufacturing environment
• Post-secondary education in business management or an equivalent field preferred
• Experience with JDE or other mainline ERP systems such as SAP