Bilingual Customer Service (EN / FR) - Work from home - for Roadside Assistance Company

Arise Virtual Solutions; Ajax; Remote; CAD 30,000 - 45,000; Full time

Job summary

A leading company in remote customer service solutions seeks bilingual French-speaking individuals for a customer support role in a flexible, work-from-home environment. Ideal candidates are self-motivated with a passion for providing excellent service in both French and English. This opportunity allows individuals to operate their customer support business or work as agents, with onboarding certification courses offered to prepare them for service.

Qualifications

• Self-motivated and patient with excellent problem-solving ability.
• Outstanding written, listening, and verbal communication skills.
• Capability to deliver knowledgeable customer service while managing multiple systems.

Responsibilities

• Provide bilingual support via outbound calls to customers and partners.
• Ensure a smooth and empathetic customer experience.
• Gather and verify customer information.

Skills

Problem-solving

Customer service

Communication skills

Job description

Bilingual French-speaking Customer Service Support Opportunity

We are seeking bilingual French speakers to provide customer service support for a Roadside Assistance company. This work-from-home role offers flexible scheduling 24/7, including weekends, making it ideal for fully-fluent bilingual speakers who can deliver exceptional customer service in both French and English from the safety of their own homes. This opportunity is facilitated through the Arise Platform.

The Arise Platform is an online portal connecting you to remote customer service opportunities with well-known brands. It allows you to provide support, earn income, and save on costs associated with working outside the home.

Various flexible opportunities are available on the platform, including this bilingual roadside assistance role. You can start earning within a few weeks and choose shifts that suit your schedule, including mornings, evenings, and overnight hours.

While automotive knowledge is a plus, it is not required to assist and reassure stranded drivers.

A typical day on the Arise Platform includes:

• Providing bilingual support (English/French) via outbound calls to customers, service providers, and partners.
• Ensuring a smooth and empathetic customer experience.
• Gathering and verifying customer information.
• Documenting issues, resolutions, and follow-up actions.
• Resolving customer inquiries efficiently on first contact.

Qualifications for success:

• Self-motivated with excellent problem-solving skills, patience, and empathy.
• Outstanding written, listening, and verbal communication skills.
• Ability to deliver friendly, knowledgeable customer service while navigating multiple systems.

No degree is necessary. This is a great work-from-home opportunity for anyone willing to invest in themselves and work hard on their own terms. You can choose to run your own customer support business or work as an agent for a Service Partner company on the platform.

Certification courses vary from a few days to six weeks, depending on the client program's complexity.

Getting started:

1. Register on the Arise Platform by clicking 'apply'.
2. Select a client program.
3. Enroll in a certification course to prepare for service.
4. Review computer and equipment requirements at AriseWorkFromHome.com / Equipment.

This is not an employment offer but an opportunity to establish a business-to-business relationship with Arise.