Bilingual Contracting Administrator

Foresters Financial; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in financial services is seeking a Bilingual Contracting Administrator to manage contracting and licensing processes. This entry-level role involves providing customer support, processing contracts, and ensuring compliance with legal requirements. Candidates should possess strong communication skills and a post-secondary diploma. Join a diverse team committed to inclusivity and accessible recruitment.

Qualifications

• Excellent written and verbal communication skills.
• Knowledge of contracting processes in Canada and the US is an asset.
• Ability to multitask and work under pressure.

Responsibilities

• Administer contracting and licensing processes across distribution channels.
• Provide customer support via a dedicated 1-800 line.
• Process new contracting packages for producers and management.

Skills

Communication

Problem Solving

Analytical Skills

Education

Post-secondary diploma or equivalent experience

Tools

Word

Excel

PMACS

Job description

Join to apply for the Bilingual Contracting Administrator role at Foresters Financial

Career Opportunity

Role Title

Bilingual Contracting Administrator

Purpose of role

The Contracting Administrator is responsible for ensuring that producers and management in all distribution channels are contracted and licensed promptly, in accordance with guidelines and legal requirements. The role includes providing customer service to various channels by answering inquiries and resolving contracting and licensing issues.

Key Responsibilities

1. Administer contracting and licensing processes across all distribution channels, ensuring proper contracts and licenses are in place, including with state and provincial insurance departments.
2. Provide customer support via our dedicated 1-800 line, on a scheduled and rotational basis.
3. Process new contracting packages for producers and management.
4. Review contracting packages for completeness and follow up on missing requirements.
5. Administer background checks, communicate with producers for clarifications, and recommend approvals or declines.
6. Process state appointments for producers and management to authorize sales.
7. Maintain accurate personal, contracting, and licensing information in systems.
8. Handle terminations and notify relevant authorities appropriately.
9. Respond to inquiries regarding contracting and licensing, meeting service standards.
10. Track and notify about expiring licenses and coverage, updating systems accordingly.

Key Qualifications

1. Post-secondary diploma or equivalent experience.
2. Excellent communication skills, both written and verbal.
3. French language skills are an asset.
4. Ability to multitask, prioritize, and work under pressure.
5. Decisiveness and good judgment in resolving issues.
6. Knowledge of contracting processes in Canada and the US is an asset.
7. Strong problem-solving and analytical skills.
8. Proficiency in Word and Excel; knowledge of PMACS is an asset.
9. Availability to work within operational hours (8:00 am – 8:00 pm).

Additional Information

Foresters Financial values diversity and inclusion and is committed to providing accessible recruitment processes. Candidates requiring accommodations are encouraged to contact [e-mail].

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Financial Services and Insurance