Bilingual Community Health Worker-Primary Care Outreach (Seniors)

South-East Ottawa Community Health Centre; Ottawa; On-site; CAD 53,000 - 63,000; Full time

Job summary

South-East Ottawa Community Health Centre is hiring a Bilingual Community Health Worker for a full-time 11-month contract, providing essential community health services to seniors. The role focuses on health education, advocacy, and building client support networks, requiring collaboration with an interdisciplinary team. Successful candidates will possess a Bachelor's degree, have experience working with seniors, and be fluent in English and French.

Qualifications

• Minimum two years experience in a community-based setting.
• Knowledge of related community resources.
• Ability to work collaboratively in a multi-disciplinary setting.

Responsibilities

• Work collaboratively with the PCO Team and colleagues to meet client needs.
• Implement the Regional Integrated Care Approach.
• Build relationships to support clients in accessing services.

Skills

Cognitive assessment

Advocacy

Case management

Education on health topics

Problem-solving

Education

Bachelor’s degree in a relevant discipline

Tools

Various software applications

Job description

Bilingual Community Health Worker –Primary Care Outreach (Seniors)

11 Month Contract (35 hrs/wk) (Maternity Leave)

South-East Ottawa Community Health Centre (SEOCHC) is a non-profit, community-governed organization that provides a range of multi-disciplinary services to clients, including primary care, health promotion, social services, community and resource development, home support and advocacy to address the social determinants of health.SEOCHC particularly responds to persons who face barriers to accessing health and social services and who live in South-East Ottawa. Our services and programs are designed to meet the needs of our community.

The Centre is seeking a full time term contract Community Health Worker to provide community health services to seniors. The incumbent will work closely with other members of an inter-disciplinary team to provide health education, advocacy, practical assistance and support, and access to other programs and services, and to assist clients and their caregivers to build support networks.

Position responsibilities

• Work collaboratively with members of the PCO Team and with colleagues from various agencies to most appropriately meet client needs
• Implement the Regional Integrated Care Approachwith clients and completes and updates coordinated care plans for all PCO clients
• Assess and monitor client’s cognitive declines by using appropriate geriatric tools
• Maintain an active caseload and performs case management.

• Build relationships with stakeholders in order to support clients in accessing services, and act as a client advocate by placing telephone calls to landlords, physicians, hospital staff, welfare workers, shelter drop-in centres, etc.
• Provide individual or group education on health topics relevant to the client or group
• Accompany clients to hospital emergency, medical appointments and clinics or other appointments as required
• Refer clients to physicians and other organizations. Assists clients in obtaining resources for healthier living (i.e., personal care items, housing, income, etc.)
• Maintain accurate and complete records of client needs and ensures record keeping is up to date
• Arrange and facilitate follow-up services as per the orders of the family physician and other health care providers
• Participate on internal and external committees dealing with supports to seniors
• Participate in program evaluation and pilot projects as implemented
• Assist in the revision of program content in accordance with results of program evaluations
• Maintain client confidentiality and acts in an ethical and professional manner, in accordance with professional standards and in accordance with the policies of the Centre

Requirements

· Bachelor’s degree in a relevant discipline or equivalent combination of training and experience.

· Minimum two years experience in a community-based setting.

· Minimum two years experience working with seniors.

· Knowledge of related community resources.

· Ability to assess situations and to respond appropriately.

· Interest in a variety of health issues and willingness to learn and teach others about them.

· Ability to work flexible hours based on client need.

· Ability to work collaboratively in a multi-disciplinary setting, with clients and other agencies who are involved with the care of the clients.

· Sound judgement and strong problem-solving skills.

· Valid driver’s license, insurance, and use of a personally owned vehicle.

· Proficient use of computers and various software applications.

· Fluency in spoken and written English and French; other languages an asset

Salary range:$53,435 to $62,881/annum

Please submit your resumes with a cover letter no later than 4:00 p.m. Friday June 6, 2025 to:

Human Resources Officer

South-East Ottawa Community Health Centre

Kindly note that only applications submitted via our career page will be considered

SEOCHC is committed to employment equity and values diversity in the workforce. We thank all candidates for their interest, only those selected for an interview will be contacted. Candidates with a disability requiring accommodation during the interview process should advise Human Resources so arrangements can be made.