Bilingual Communications Officer - Permanent

LRO Staffing; Ottawa; Hybrid; CAD 51,000 - 80,000; Full time

Benefits offered by this job

Health and dental benefits

6% employer pension contribution

Three weeks' vacation

Job summary

LRO Staffing is seeking a Bilingual Communications Officer in Ottawa. The role focuses on creating engaging bilingual content, managing digital communications, and coordinating multiple communications projects within a hybrid work setting.

Responsibilities include publishing across channels, coordinating translations, administering CMS and email platforms, and designing materials using Canva or Adobe Creative Suite. This is a full-time permanent position with a comprehensive benefits package.

Qualifications

• Post-secondary education in Communications, Marketing, Public Relations, Journalism, or related discipline.
• Experience creating and publishing communications across multiple digital platforms.
• Bilingual English and French is mandatory.
• Experience using Canva or Adobe Creative Suite to produce materials.
• Experience coordinating communications projects with multiple stakeholders and deadlines.
• Experience managing websites and email marketing platforms like Mailchimp; familiarity with social media tools.
• Strong understanding of accessibility standards for digital communications.
• Experience interpreting analytics to improve engagement.

Responsibilities

• Draft, edit, coordinate, and publish bilingual communications across channels (newsletters, campaigns, websites, social media, events).
• Develop content for digital and print materials including presentations and reports.
• Coordinate translation and ensure quality and consistency of translated content.
• Administer communications systems (CMS, email platforms, subscriber databases).
• Produce communications materials for conferences, events, programs, and initiatives.
• Design visuals using Canva and/or Adobe Creative Suite (graphics, infographics, presentations).
• Maintain templates and assets; ensure accessibility and brand standards.

Skills

Bilingual English/French

Content creation

Digital communications

Stakeholder collaboration

Analytics literacy

Accessibility best practices

Public relations

Education

Post-secondary education in Communications/Marketing/Public Relations/Journalism

Tools

Canva

Adobe Creative Suite

Mailchimp

Hootsuite

Website CMS

Microsoft 365

Job description

Bilingual Communications Officer - Permanent - 19287

About the Opportunity

LRO Staffing is partnering with a well-established national membership-based organization to recruit a Bilingual Communications Officer for a full-time, permanent opportunity based in Ottawa. This hybrid role offers an exciting opportunity for a communications professional who is passionate about creating engaging content, managing digital communications, and supporting a collaborative, mission-driven organization.

Reporting to the Director of Operations, the successful candidate will play a key role in developing, coordinating, and delivering high-quality bilingual communications that support the organization's strategic priorities. This position is ideal for someone who enjoys working in a fast-paced environment while managing multiple communications projects, digital platforms, and stakeholder relationships.

• Draft, edit, coordinate, and publish engaging bilingual communications across multiple channels, including newsletters, email campaigns, websites, social media, and event communications
• Develop and adapt content for digital and print materials, including presentations, reports, promotional materials, and executive communications
• Collaborate with internal stakeholders to ensure communications are clear, consistent, accessible, and aligned with organizational priorities and brand standards
• Maintain publication schedules and coordinate the timely release of communications products
• Upload, format, and maintain website content and member communications platforms
• Schedule and monitor social media content using Hootsuite and assist with future content planning
• Coordinate translation of communications materials and review translated content for quality and consistency
• Administer communications systems, including website content management systems, email marketing platforms, subscriber databases, and distribution lists
• Produce communications materials supporting conferences, events, programs, and organizational initiatives
• Design visually engaging communications products using Canva and/or Adobe Creative Suite, including graphics, presentations, infographics, reports, and promotional materials
• Maintain branded templates, visual assets, and communications resources
• Ensure all communications meet accessibility, quality, and brand standards
• Monitor communications analytics and prepare reports to measure engagement and support continuous improvement
• Contribute ideas that enhance communications effectiveness and audience engagement
• Support communications process improvements and new technology implementations as required

About You

• Post-secondary education in Communications, Marketing, Public Relations, Journalism, Graphic Design, or a related discipline
• Demonstrated experience developing, editing, and publishing communications across multiple digital platforms
• Exceptional written and verbal communication skills in both English and French (bilingualism is mandatory)
• Experience creating professional communications materials using Canva and/or Adobe Creative Suite
• Experience coordinating communications projects involving multiple stakeholders and competing deadlines
• Experience managing websites, email marketing platforms (Mailchimp or similar), and social media management tools such as Hootsuite
• Strong understanding of accessibility standards and best practices for digital communications
• Experience interpreting communications analytics and using insights to improve engagement
• Excellent organizational skills with exceptional attention to detail
• Ability to work independently while collaborating effectively within a small, team-oriented environment
• Proficiency with Microsoft 365, including Teams, SharePoint, Word, Excel, PowerPoint, and OneDrive
• Knowledge of Canada's Anti-Spam Legislation (CASL) is considered an asset
• Experience working within a membership-based association, not-for-profit, public sector, or professional services environment is considered an asset

About the Job

• Location: Ottawa, ON
• Work Arrangement: Hybrid (3 days per week in office)
• Hours: 37.5 hours per week (Monday to Friday, regular business hours with occasional evening or weekend work)
• Salary: $51,000 - $80,000 annually
• Benefits: Comprehensive total rewards package including health and dental benefits, a 6% employer pension contribution, three weeks' vacation, generous paid leave, professional development opportunities, and an employee recognition program

#LI-Hybrid #LI-CA1