Bilingual CLO Manager (12-Month Contract)

KPMG Canada; Vernon; Hybrid; CAD 73,000 - 110,000; Full time

Job summary

An established industry player is seeking a Contract Manager to oversee external resources across Canada. This virtual role, with occasional office meetings, involves managing complex cases, providing technical guidance, and collaborating with various stakeholders. The ideal candidate will possess a relevant degree, extensive experience in contract labor management, and be bilingual in English and French. Join a team that values integrity and excellence, and contribute to a customer-centric approach that enhances the company's reputation while ensuring compliance and risk mitigation.

Benefits

Comprehensive rewards program

Flexible work arrangements

Inclusive recruitment process

Qualifications

• 5+ years of experience in contract labor or contingent workforce management.
• Knowledge of immigration, legal, and compliance matters.

Responsibilities

• Manage over 1000 external resources annually across Canada.
• Provide technical guidance to Hiring Managers on engaging external resources.

Skills

Contract Labor Management

Stakeholder Liaison

Bilingual (English and French)

Risk Assessment

Negotiation Skills

Education

College or University Degree

Tools

MS Office (Excel)

Flextrack

ServiceNow

Job description

Overview

At KPMG, you'll join a team of diverse and dedicated problem solvers, united by the goal of turning insight into opportunity for clients and communities worldwide.

The Contingent Labour Office's (CLO) mandate is to collaborate with the business to facilitate an expedited, customer-centric approach to engaging external resources, while balancing commercial needs with risk mitigation. This is achieved by:

1. Utilizing internal contingent workforce experts who stay current on market intelligence.
2. Acting as trusted advisors, educating, challenging the status quo, and advising on innovative solutions.
3. Delivering a customer-focused approach by minimizing administrative efforts, anticipating needs, and fostering strong relationships with Hiring Managers.

Location: Open to candidates anywhere in Canada; this is a virtual work opportunity with possibly 1-2 days in the office per month for meetings.

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will handle processes and resolve challenges related to external resources across Canada, managing over 1000 external resources annually. Responsibilities include:

• Providing technical guidance to Hiring Managers on engaging external resources.
• Managing complex cases independently, including escalations and requests.
• Handling complex contract revisions, risk assessments, change management, and relationship management.
• Collaborating with legal, risk, procurement, security, finance, and other experts on various matters.
• Addressing high-risk cases involving compliance, classification, immigration, taxation, data security, and more.

Candidate Responsibilities

Including but not limited to:

• Promoting the CLO’s brand through a customer-centric approach.
• Managing cases within KPMG’s vendor management system (Flextrack).
• Training clients on system use.
• Performing due diligence and maintaining detailed records.
• Managing complex and high-risk cases, mediating negotiations, and drafting agreements.
• Supporting continuous improvement initiatives and participating in projects.
• Responding to inquiries, providing reports, managing escalations, and leading educational sessions.

Qualifications

• College or university degree in a relevant field.
• 5+ years of experience in contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple stakeholders.
• Knowledge of immigration, legal, and compliance matters.
• Bilingual in English and French, with excellent communication skills.
• Detail-oriented, organized, and capable of managing multiple priorities.
• Proficient in MS Office, especially Excel; experience with ServiceNow and Flextrack is a plus.

This role requires fluency in English and may involve supporting English-speaking colleagues or stakeholders. Candidates should be prepared to interpret and apply relevant policies, laws, and regulations.

Compensation and Values

The base salary range in BC is $73,000 to $109,500, with potential bonuses. KPMG offers a comprehensive rewards program.

Our values include Integrity, Excellence, Courage, Together, and For Better, guiding our commitment to an inclusive, respectful, and high-performing workplace.

Inclusion and Accommodations

KPMG is dedicated to an inclusive recruitment process, providing adjustments and accommodations upon request. For support, contact the Employee Relations Service team at 1-888-466-4778.