Bilingual Claims Analyst (Moncton, NB)

BioScript Solutions; City of Moncton; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare company in Moncton seeks a dedicated Claims Analyst to support its Patient Support Programs. This remote-friendly position requires attention to detail, strong communication skills, and bilingual proficiency in French and English. The Claims Analyst will manage claim processing and documentation to ensure timely reimbursement. Enjoy flexible work options and a culture that promotes growth and engagement.

Benefits

Epic Work-Life Balance

Growth Opportunities

Vibrant Culture

Competitive salary

Comprehensive benefits package

Qualifications

• 1-2 years' experience in an office or administrative role.
• Familiarity with claims processing is a strong asset.
• Strong computer skills (Outlook, Excel).

Responsibilities

• Support reimbursement process ensuring accurate claim processing.
• Handle inbound and outbound calls and email inquiries.
• Review submission details to assess eligibility and coverage.
• Process approved requests with precise data entry.

Skills

High attention to detail with quick and accurate data entry skills

Excellent verbal and written communication skills

Ability to work independently and in a team

Bilingual in French and English

Education

Post-secondary education in a related field

Tools

Microsoft Office Suite

Job description

Overview

Empowering lives, healing hearts, embracing future. We’re seeking a dedicated and meticulous Claims Analyst to join our Patient Support Programs at BioScript Solutions, where we put our patients first. This full-time, remote-friendly role is located in Moncton.

What we offer

• Epic Work-Life Balance: Flexible remote work options because we value your time and well-being.
• Growth Opportunities: A culture that fosters growth, encouraging skill development and career advancement.
• Vibrant Culture: A team of 1,500+ across Canada with strong engagement and a collaborative environment.

Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.

Your role

Your Mission
As a Claims Analyst, you’ll support our reimbursement process by performing tasks that ensure accurate and timely claim processing and documentation management.

• Receive receipts in a scanned/paperless environment
• Handle inbound and outbound calls and email inquiries
• Follow up with patients via call or email to submit required documentation for reimbursement
• Maintain patient information securely and accurately
• Review submission details to assess eligibility and level of coverage
• Process approved requests with precise data entry and accuracy
• Investigate claims that require further clarification
• Organize work and documentation to ensure timely, accurate payment processing

What you bring to the table

• 1–2 years’ experience in an office or administrative role
• Post-secondary education in a related field
• High attention to detail with quick and accurate data entry skills
• Familiarity with claims processing is a strong asset
• Proficiency with Microsoft Office Suite
• Strong computer skills (Outlook, Excel)
• Excellent verbal and written communication skills and active listening abilities
• Ability to work independently and in a team environment
• Bilingual in French and English (required to support communication with both internal and external stakeholders)

Compensation

At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on local benchmarks for the role, level, and geographic location.

Equal opportunity We are an equal opportunity employer: a people-centric organization committed to a welcoming culture free of discrimination, and to a healthy and safe work environment where all team members thrive. We support diversity, inclusion, belonging, and equity, and strive to provide an accessible workplace.

We are committed to an inclusive and accessible work environment across Canada. For positions based in Quebec, French language proficiency is required for day-to-day duties. Bilingualism (French and English) is required to effectively communicate with stakeholders.

Application details

We encourage all applications; only candidates selected for interviews will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at [e-mail].

Ready to make your mark?

If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!

Take a look at what we do here! #INDA