Bilingual Benefits Specialist

EMCO Corporation; London; On-site; CAD 62,000 - 68,000; Full time

Job summary

A leading company in plumbing and HVAC distribution is seeking a Benefits Specialist at their London office. This full-time role involves managing all aspects of benefits administration, supporting employees across Canada, and ensuring compliance with legislation. The ideal candidate will possess a university degree in HR, 3+ years of experience in benefits, and excellent customer service skills.

Qualifications

• 3+ years of relevant experience in benefits and pension area.
• Excellent customer service skills with team collaboration ability.
• Familiarity with benefits programs and pension plan rules is an asset.

Responsibilities

• Assist in administrative functions of company benefits plans.
• Respond to teammate inquiries about benefits and retirement plans.
• Foster a culture of outstanding customer service.

Skills

Customer service

Organization

Attention to detail

Interpersonal skills

Communication

Education

University degree in HR or degree with college diploma in HR

Tools

PeopleSoft

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Are you seeking to be a part of a hardworking benefits and payroll team?

We are seeking a highly motivated Benefits Specialist who has the drive to be accountable for all administrative functions of companywide benefits and retirement plans while providing support to all our locations across Canada. The successful candidate will be post-secondary education with outstanding customer service skills and strong attention to detail. The candidate’s drive and passion to provide exceptional service levels and embrace our core values to our decentralized culture will be key to success.

Emco is one of Canada's largest leading national wholesale distributors of plumbing, HVAC, waterworks, and industrial products and we are determined to provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. Our talented and passionate team members are the key to our success. At Emco, we empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellent customer service.

This exciting full-time Benefits Specialist position is located at our head office (known as the National Support Centre) in London, Ontario. Our National Support Centre provides centralized support and is focused on providing value-added services to our over 350 locations across Canada.

Job Description

• Assist in all areas of the Company benefits plans, including plan design, administration, record keeping, reviewing service agreements, communicating plan changes and premium negotiations
• Administer benefits to our decentralized locations including enrolling teammates in the benefits plan, retirement plans, filing of documents relating to benefits and terminating teammates’ benefits when required
• Respond to teammates’ questions relating to the organization’s benefits and retirement plans
• Administer the day to day activities on an active defined contribution pension plan and legacy defined benefit pension plans
• Analyze, reconcile and submit monthly and biweekly benefits and retirement remittances
• Administer various leave of absences including disability claims management - STD, LTD, WCB / WSIB / CSST and return to work plans
• Prepare and review payroll adjustments as needed relating to the Company’s benefits and the defined contribution pension plan
• Administer and initiate the company wide Wellness, EAP and LifeSpeak programs
• Assist in negotiating contracts with third party providers
• Foster a culture of outstanding customer service to our Profit Centre Managers and all teammates across the country
• Maintain and update internal processes as required
• Participate and work on other department projects and tasks as needed

Qualifications

• University degree in HR or University Degree with a college diploma in HR
• 3+ years of relevant experience in the benefits and pension area
• Excellent customer service skills with the ability to work in a team environment
• Sound knowledge of a flex benefits program
• Excellent relationship building and interpersonal skills
• Positive attitude and enthusiasm
• Ability to maintain confidentiality and comply with legislation and internal policies
• Detail oriented, strong organizational skills
• Ability to manage multiple initiatives at one time in a fast-paced environment
• Excellent written and verbal communication as well as presentation skills
• Knowledge of pension plan rules is an asset
• Knowledge of Payroll is an asset
• Experience with PeopleSoft is an asset
• Proficiency in Microsoft Excel, Word and PowerPoint

Additional Information

Salary Range : $62,000 - $68,000

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.