Bilingual Automotive Accounting Trainer - Calgary

PBS Systems; Calgary; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading software company is seeking a Bilingual Automotive Software Accounting Trainer in Calgary. This role involves delivering comprehensive training on their dealership management software, supporting new and existing clients, and requires bilingual proficiency in English and French. Successful candidates will enjoy travel opportunities, professional development, and a supportive work environment.

Benefits

Comprehensive Health Benefits

Paid Time Off

Professional Development Opportunities

Employee Recognition Programs

Competitive Compensation Package

Staff Discounts

Travel Opportunities

Qualifications

• 1-2 years’ experience in a dealership environment.
• Ability to travel within Canada and the U.S. up to 2 weeks per month.
• Experience facilitating in-person and virtual training sessions.

Responsibilities

• Deliver training and support to customers on Dealer Management Software.
• Lead virtual and onsite training sessions for software installations.
• Build strong customer relationships and understand client needs.

Skills

Bilingual proficiency in English and French

Understanding of accounting/bookkeeping principles

Strong computer skills

Excellent communication skills

Problem solving skills

Organizational skills

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Company Name: PBS Systems

Job Location: Calgary, Alberta

Job Type: Full-time, Permanent, Remote

No. of Openings: 01

Internal Job Title: DTO Bilingual Trainer Accounting

Reports To: Team Lead, DTO Accounting

Job Requirement(s): Up to 2 weeks of travel/month within Canada and the US

“PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”

The Opportunity

At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.

We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.

We’re always looking for talented people. We value flexibility and provide professional growth opportunities — your path at PBS can evolve with your skills and interests.

The Role

As a Bilingual Automotive Software Accounting Trainer, you will deliver training and support to new and existing customers on our Dealer Management Software (DMS). You’ll lead virtual sessions via phone and online platforms as well as providing onsite training during new client software installations. Your role is key to ensuring a smooth and successful onboarding experience.

This position will be based in our head office location in Calgary, with regular travel to customer sites across Canada, the U.S., and the Caribbean. The role primarily supports our clients in Quebec. Approximately 50% of your time will be spent working from the office, while the other 50% will involve onsite visits to dealerships as part of the software installation and training team.

What You’ll Do

• Develop proficiency and stay up to date with PBS Software Expertise
• Master the process of training new customers on the accounting silo of PBS software
• Proactively learn new products to expand our PBS knowledge
• Work directly with customers to conduct training sessions in the assigned silo and when possible, in other silos as well
• Independently perform installation tasks and serve as a reliable installation resource without the need for direct supervision
• Confidently discuss and navigate our Dealer Management Software to provide better assistance to our customers.
• Build and maintain strong customer relationships by proactively identifying client needs and ensuring expectations are consistently met or exceeded
• Enter and update data into company databases and systems, ensuring completeness and correctness of information
• Maintain documentation and update it as departmental processes evolve
• Document tickets, investigate arising issues, and escalate them to the appropriate teams
• Effectively prioritize and manage tasks independently, demonstrating sound judgment without requiring direction from Team Leads.
• Promptly respond to both internal and external training requests
• Share knowledge within your own silo and with others across the DTO (Dealership Training Optimization) team
• Commitment to continued education and cross-training activities
• Ensure consistent monitoring of the client calls queue
• Create and maintain a positive work e nvironment
• Perform other duties and responsibilities as assigned
  
  

What You Bring

MUST have skills:

• Bilingual proficiency in both English and French (speaking, reading, writing)
• Solid understanding of accounting/bookkeeping principles
• 1-2 years’ experience in a dealership environment
• Strong computer skills required, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); ability to quickly learn and adapt to new software tools is essential
• Able to travel within Canada and the U.S. up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license required
  
  

Supplementary Skills

• Experience facilitating in-person and virtual training sessions
• Excellent communication skills, including presentation and public speaking in both languages.
• Problem solving & trouble shooting skills
• Effective time management & organizational skills
• Multi-tasking & prioritization
• Documentation abilities
• PBS software experience is a strong asset
• High School Diploma
  
  

What We Offer

• Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean
• Comprehensive Health Benefits – Medical and dental coverage
• Paid Time Off – Vacation time, personal days, and paid holidays
• Professional Development – Ongoing training, certifications, and career growth opportunities
• Inclusive Culture – A supportive, collaborative team environment where your voice matters
• Staff events – A fun and active work atmosphere
• Employee Recognition – Regular appreciation programs and performance incentives
• Competitive compensation package – Including a competitive annual base salary, bonus for product certification up to $4,800 per year, great referral bonus, etc.
• Staff discounts - GM, Dell, Goodlife and more
  
  

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

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