Bilingual Appointment Coordinator

Advantage Personnel; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local staffing agency is looking for a Bilingual Receptionist / Appointment Coordinator in Ottawa. This role involves greeting clients, answering inquiries, handling phone calls, and providing administrative support. The ideal candidate is energetic, professional, and bilingual in English and French. Responsibilities also include scheduling, clerical tasks, and maintaining the reception area. The job offers weekly pay, vacation pay accrual, and a year-round position in a diverse working environment.

Benefits

Weekly Pay

Vacation Pay accrual

Year-round work

Diverse working environment

Qualifications

• Bilingual fluency in English and French is required.
• Experience in a Receptionist or Administrative role is necessary.
• Previous experience in a dealership environment is considered an asset.

Responsibilities

• Greet and welcome clients and assess their needs.
• Handle incoming phone calls and direct them appropriately.
• Assist in scheduling service appointments and follow-up.
• Provide administrative support across departments.
• Perform clerical tasks such as filing, scanning, and data entry.
• Maintain a clean and organized front desk.
• Process customer payments and invoices accurately.

Skills

Customer service

Bilingual (English and French)

Microsoft Office Suite

Communication skills

Multitasking

Organizational skills

Job description

Title: Bilingual Receptionist / Appointment Coordinator

Pay: $21.00 - $24.00 (per hour depending on experience)

Shifts: Monday to Friday

Hours: 9am to 6pm

Location: Ottawa East

Job Responsibilities:

• Greet and welcome clients with a professional, friendly attitude; assess their needs, answer general inquiries, and direct them to the appropriate department or staff member.
• Handle incoming phone calls, answer questions when possible, and route calls to the appropriate department.
• Assist in scheduling service appointments and follow-up as needed to ensure customer satisfaction.
• Provide administrative support across departments, including service, sales, and administration.
• Perform a variety of clerical tasks, such as filing, scanning, photocopying, and data entry.
• Maintain a clean, organized, and professional front desk/reception area.
• Process customer payments and invoices accurately and efficiently.

Qualifications:

• Previous experience in a dealership environment is considered an asset.
• As the first point of contact for customers, the ideal candidate is positive, energetic, and professional, with excellent verbal and written communication skills.
• Strong ability to multitask in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Collaborative team player with a proactive attitude.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and Windows.
• Proven dedication to delivering outstanding customer service.

Requirements:

• Previous experience in a Receptionist or Administrative role is required.
• Bilingual fluency in English and French is required.

What We Offer:

• Weekly Pay
• Vacation Pay accrual
• Year-round work
• Diverse working environment

Apply Today!

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