Bilingual Appointment Coordinator

Advantage Personnel; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Ottawa is seeking a Bilingual Receptionist/Appointment Coordinator to provide professional service. Your responsibilities will include welcoming clients, handling phone calls, and assisting with scheduling. The ideal candidate is bilingual in English and French, with strong communication skills and administrative experience. We offer weekly pay and a diverse working environment.

Benefits

Weekly Pay

Vacation Pay accrual

Year-round work

Diverse working environment

Qualifications

• Previous experience in a Receptionist or Administrative role is required.
• Ability to maintain a clean and organized front desk.
• Proven dedication to outstanding customer service.

Responsibilities

• Greet and welcome clients professionally.
• Handle incoming phone calls and direct them appropriately.
• Assist in scheduling service appointments.

Skills

Bilingual fluency in English and French

Excellent verbal and written communication skills

Strong multitasking ability

Attention to detail

Proficient in Microsoft Office Suite

Job description

Overview

Title : Bilingual Receptionist / Appointment Coordinator
Pay : $2 1.00 - 24.00 ( per hour depending on experience )
Shifts : Monday to Friday
Hours : 9am to 6pm
Location : Ottawa East

Job Responsibilities

• Greet and welcome clients with a professional, friendly attitude; assess their needs, answer general inquiries, and direct them to the appropriate department or staff member.
• Handle incoming phone calls, answer questions when possible, and route calls to the appropriate department.
• Assist in scheduling service appointments and follow-up as needed to ensure customer satisfaction.
• Provide administrative support across departments, including service, sales, and administration.
• Perform a variety of clerical tasks, such as filing, scanning, photocopying, and data entry.
• Maintain a clean, organized, and professional front desk/reception area.
• Process customer payments and invoices accurately and efficiently.

Qualifications

• Previous experience in a dealership environment is considered an asset.
• As the first point of contact for customers, the ideal candidate is positive, energetic, and professional, with excellent verbal and written communication skills.
• Strong ability to multitask in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Collaborative team player with a proactive attitude.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and Windows.
• Proven dedication to delivering outstanding customer service.

Requirements

• Previous experience in a Receptionist or Administrative role is required.
• Bilingual fluency in English and French is required.

What we Offer

• Weekly Pay
• Vacation Pay accrual.
• Year-round work
• Diverse working environment

Apply Today!

# Admin