BILINGUAL ANALYST, DOCUMENT AND DATA MANAGEMENT - Temporary (12 months)

Business Development Bank of Canada; Vancouver; Hybrid; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Hybrid work model

Employee Savings and Investment Plan

Defined Benefit Pension Plan

$750 wellness and health care spending

Paid vacation

Five personal days

Sick days as necessary

Corporate holiday closure (Dec 25–Jan

Learning and development opportunities

Job summary

BDC is the only bank dedicated exclusively to Canadian entrepreneurs. We support the growth of small and medium-sized businesses across Canada. As an Analyst, Document and Data Management, you will support the accuracy and maintenance of client records and operational data.

This role is focused on document management, data validation, administrative processing, and adherence to established procedures. Your work contributes directly to the quality and reliability of information used to support

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 1–2 years of experience in the financial services or banking.
• Knowledge of banking products, services, policies, and procedures, particularly commercial lending and credit risk management.
• Experience reviewing financial statements and validating financial data.
• Ability to manage multiple priorities and meet tight deadlines in a high-volume work environment.
• Ability to work independently with a high degree of accuracy and attention to detail.
• Strong organizational and data management skills.
• Demonstrated teamwork and collaboration skills.
• Ability to adapt to changing priorities, procedures, and business requirements.
• Proficiency with Microsoft Office applications (Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint).

Responsibilities

• Review, classify, and index documents submitted by employees before uploading them to Electronic Client Files (ECF), following established procedures and quality standards.
• Process document re-indexation requests within ECF.
• Verify financial information and validate data entered into BDC systems for accuracy and completeness.
• Monitor outstanding documentation and follow up to ensure client files remain current.
• Prepare and distribute standard client correspondence related to loan administration requirements.
• Complete routine service requests and annual review activities for client files with loan amounts of $350,000 or less.
• Process assigned requests accurately and within established service-level standards.
• Collaborate with Business Centre employees and internal partners to ensure consistent application of procedures and policies.
• Maintain knowledge of relevant procedures, policies, system updates and operational requirements.
• Contribute to the accuracy and integrity of client information across BDC systems.

Skills

Attention to detail

Strong organizational skills

Teamwork and collaboration

Multitasking

Independent work

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Electronic Client Files (ECF)

Job description

We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Benefits

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions
• A Defined Benefit Pension Plan
• A $750 wellness and health care spending account
• Paid vacation each year
• Five personal days
• Sick days as necessary
• Our offices are closed from December 25 to January 1
• A hybrid work model that truly balances work and personal life
• Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book >

Locations

• Vancouver
• Calgary
• Edmonton
• Fraser Valley
• Montreal
• Kelowna
• Moncton
• Ottawa
• Saskatoon
• Toronto
• Winnipeg

Bilingualism in English and French (spoken and written).

POSITION OVERVIEW

BDC is the only bank dedicated exclusively to Canadian entrepreneurs. We support the growth of small and medium-sized businesses across Canada. As an Analyst, Document and Data Management, you will support the accuracy and maintenance of client records and operational data. This role is focused on document management, data validation, administrative processing, and adherence to established procedures. Your work contributes directly to the quality and reliability of information used to support lending operations and the success of Canadian businesses. At BDC, you can be yourself at work.

CHALLENGES TO BE MET

• Review, classify, and index documents submitted by employees before uploading them to Electronic Client Files (ECF), following established procedures and quality standards.
• Process document re-indexation requests within ECF.
• Verify financial information and validate data entered into BDC systems for accuracy and completeness.
• Monitor outstanding documentation and follow up to ensure client files remain current.
• Prepare and distribute standard client correspondence related to loan administration requirements.
• Complete routine service requests and annual review activities for client files with loan amounts of $350,000 or less.
• Process assigned requests accurately and within established service-level standards.
• Collaborate with Business Centre employees and internal partners to ensure consistent application of procedures and policies.
• Maintain knowledge of relevant procedures, policies, system updates and operational requirements.
• Contribute to the accuracy and integrity of client information across BDC systems.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in Business Administration or a related field.
• 1 to 2 years of experience in the financial services or banking sector.
• Knowledge of banking products, services, policies, and procedures, particularly commercial lending and credit risk management.
• Experience reviewing financial statements and validating financial data.
• Ability to manage multiple priorities and meet tight deadlines in a high-volume work environment.
• Ability to work independently with a high degree of accuracy and attention to detail.
• Strong organizational and data management skills.
• Demonstrated teamwork and collaboration skills.
• Ability to adapt to changing priorities, procedures, and business requirements.
• Proficiency with Microsoft Office applications (Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint).
• Availability to work rotating schedules within operating hours of 8:00 a.m. to 8:00 p.m.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.

If you require an accommodation to complete your application, please do not hesitate to contact us at [e-mail].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

BDC is a bank unlike any other. We are the only bank dedicated exclusively to the development of Canadian businesses. The only institution whose purpose is to promote the growth of the Canadian economy by focusing on the success of small and medium-sized businesses with a human touch and a genuine presence. At BDC, we’re changing people’s and businesses’ lives for the better. That’s what makes us unique as a bank. That’s why we are banking at another level.