Bilingual Advanced Case Manager - Insurance Sales - Quebec Region

Bilingual Advanced Case Manager - Insurance Sales - Quebec Region

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locations Quebec, Quebec Montreal, Quebec

time type Full time

posted on Posted Yesterday

job requisition id JR00110374

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Advanced Case Manager is responsible for contributing to the Company’s individual life and health sales goals by providing complex case and sales strategy support to advisors in the Sun Life Financial Distributors (SLFD) channel.

You will play a key role in supporting our Financial Advisors in the Quebec region with new insurance sales primarily in the affluent and high net worth markets. You will proactively work with the Insurance Sales Directors, Financial Advisors and their regional teams to identify sales opportunities and recommend solutions using your advanced knowledge of Sun Life Financial products, competitive positioning, and complex sales strategies.

What will you do?

1. Provide 1:1 support to SLFD Advisors in Quebec and across Canada regarding large and/or complex cases and competitive situations with a focus on helping to generate sales and place new business.
2. Facilitate webinars to improve our Financial Advisors knowledge and awareness of products and individual / corporate strategies that will help to drive sales.
3. Participate in proactive outbound programs to increase Financial Advisor awareness of team services, product enhancements, and marketing initiatives.
4. Deliver training programs focused on advanced concepts and strategies for our Financial Advisors.
5. Support Financial Advisors through proactive follow up on submitted business, supporting key events such as Professional Development Symposiums.
6. Work closely with the regional teams including the RVP, District Manager and Business Development Consultants / Partners to support sales growth.
7. Quarterback cases from start to finish. Liaise between Financial Advisors and internal teams (Product, Pricing, Underwriting, New Business and EFPS) to assist with smooth placement of business.

What do you need to succeed?

1. Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
2. Expert knowledge of Sun Life Financial and individual life and health insurance products.
3. Expert knowledge of sales concepts and strategies and their application, as well as competitive information.
4. Strong understanding of our competition and the Canadian insurance and financial environment including government regulations and tax implications – both corporate and individual.
5. Excellent grasp of systems and tools used to support the sales process (Illustration systems, Salesforce, SVFA, MS Excel).
6. Strong interpersonal and communication skills with the ability to build solid relationships with internal partners and with SLFD Advisors.
7. Completion or working towards relevant industry designations (CFP, CLU).
8. As the role primarily supports the Quebec region, some travel is required.

Preferred skills/experience:

• Education in business or finance, or equivalent work experience.
• 5+ years working with Individual insurance products.
• 3-5 years experience in insurance sales or sales supporting role.

Salary Range:

78,000/78 000 - 128,000/128 000

Job Category:

Marketing

Posting End Date:

03/05/2025

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.