Bilingual Administrator, Client Services Team

Natural Factors; Saint John; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a vibrant and community-driven professional services firm where collaboration and personal growth are at the forefront. As an Administrator in the Client Services Team, you will leverage your bilingual skills to facilitate communication between debtors and creditors, ensuring smooth operations in a fast-paced environment. This role offers the chance to work closely with a supportive team that values flexibility and development. Enjoy a range of benefits, including profit sharing and wellness programs, while contributing to a purpose-driven organization that makes a real difference in the lives of clients and communities across Canada.

Benefits

Profit Sharing

Flex Days

RRSP Contributions

Firmwide Holiday Closure

Wellness Benefits

Concierge-like Benefits

Work from Anywhere in Canada for 4 Weeks in Summer

Qualifications

• Ability to communicate effectively in both English and French.
• Knowledge of statutory requirements for Bankruptcy and Insolvency is an asset.

Responsibilities

• Collaborate with debtors and creditors through calls and emails.
• E-file documents and prepare court-related paperwork.

Skills

Bilingual (English and French)

Communication Skills

Attention to Detail

Ability to Work Under Pressure

Knowledge of Bankruptcy and Insolvency

Education

High School Diploma

Post-secondary Education

Tools

Microsoft Office

Basic Computer Skills

Job description

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As an Administrator [Bilingual], Client Services Team, your responsibilities will include:

1. Collaborating with debtors and creditors by answering and returning telephone calls
2. Responding to emails & faxes from creditors, colleagues, debtors
3. Daily reviewing of new files, 28 day review and 45 day review
4. Checking proof of claims from creditors
5. Coordinating all logistics for creditor meetings
6. Communicating between debtors and creditors as required via phone or email
7. E-filing documents to our regulating body, the OSB
8. Proposal withdrawals/revivals and court revivals
9. Reviewing annulments and issuing Certificates of Full Performance
10. Preparing documents used for court purposes
11. Collaborating with different departments and colleagues across Canada
12. Knowledge of statutory requirements for Bankruptcy and Insolvency
13. Coaching and training junior colleagues
14. Managing files, such as updating payments, addresses, etc.

About Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others’ shoes before taking action. Imagine being part of a team that puts “we before me”, where flexibility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your curiosity enables you to see and hear from various perspectives, a place where every day is different and growth is encouraged. And when all this comes together, that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Qualifications:

• Ability to speak French is a must
• Desire to learn and grow as part of a high-performing team
• Articulate and versatile communicator, both written and verbal
• Excellent attention to detail
• Ability to work in a fast-paced, deadline-driven environment
• Basic understanding of statutory requirements for Bankruptcy and Insolvency (asset)
• Proficient computer and keyboarding skills
• Working knowledge of Microsoft Office, including Excel
• Willingness to learn supporting computer programs and applications

This position can be based in Saint John, NB, Moncton, NB, or Halifax, NS.

At Doane Grant Thornton, we’re focused on making a difference in the lives of our clients, colleagues, and communities. That’s our purpose. Or, as we like to say, living our purple.

Benefits:

• Profit sharing
• Flex days
• RRSP contributions
• Firmwide holiday closure
• Wellness benefits
• Concierge-like benefits
• Work from anywhere in Canada for 4 weeks in summer
• And more!

Our culture emphasizes in-person collaboration, with teams working together in the office 4 days per week.

Ready to Discover Your Purple?

We are committed to employment equity, human rights, and respectful workplace principles. We welcome applications from all equity-deserving groups, including persons with disabilities, women, racialized, and Indigenous applicants. If you need accommodations during the recruitment process, please contact us by email, and we will work with you to meet your needs.