Bilingual Administrative Assistant

Home Hardware; St. Jacobs; Hybrid; CAD 48,000 - 63,000; Full time

Benefits offered by this job

Annual bonus program

Health, Dental, Vision, Paramedical, {

Disability coverage

Life Insurance

Employee Family Assistance Program

Defined Contribution Pension Plan with

Company Match

Group RRSP

Discount at Corporate Store (St. Jacob

.

Job summary

Home Hardware is hiring a Bilingual Administrative Assistant to support the Retail Operations Team in a fast-paced environment. This on-site role requires English and French fluency, strong organizational skills, and the ability to manage schedules, reports, and dealer communications.

The position offers a three-day-per-week on-site schedule at our St. Jacobs corporate office, a salary range of $47,700–$62,600, eligibility for an annual bonus, and a comprehensive benefits program including

Qualifications

• Diploma in Business Administration or similar is an asset.
• Three to five years of experience in an administrative support, office administration, or coordinator role, preferably in a fast-paced corporate environment.
• Experience with financial management, budget preparation, and a general understanding of accounting principles is an asset.
• Strong computer skills and proficient with Microsoft Outlook, Excel, Word and PowerPoint; InDesign and Photoshop would be an asset.
• Fully bilingual in English and French (written and verbal) is required. Previous translation experience is considered an asset.
• Excellent communication, collaboration, and customer service skills, with a professional and approachable demeanor.
• Demonstrated organizational and time management skills, with strong attention to detail and the ability to effectively prioritize and adapt to changing priorities.
• Graphic design abilities and skills would be an asset.
• The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.

Responsibilities

• Provide administrative support for Home's field force programs in a fast-paced, high-volume, and constantly evolving environment.
• Organize and schedule client meetings, internal meetings, and events; compile reports and prepare appropriate materials for meetings and presentations.
• Track and maintain databases, schedules and reporting for Retail Operations activities.
• Support the Retail Operations team with Dealer communications, including content development for Connect, as well as daily, weekly and monthly communications.
• Assist in maintaining the Territory Manager Playbook and events calendar across all channels. Support the development and monitoring of annual workback schedules to ensure key deadlines are met and events are executed on time.
• Perform administrative duties including TimeZone administration, invoice processing, screening and directing inquiries, and responding to department requests.

Skills

Bilingual English/French

Communication skills

Customer service

Organizational skills

Time management

Attention to detail

Adaptability

Graphic design

Education

Diploma in Business Administration or similar

Tools

Microsoft Outlook

Excel

Word

PowerPoint

InDesign

Photoshop

Job description

Welcome Home!

We're more than Canada's largest independent hardware and building supplies retailer—we're part of communities across the nation.

Empower Our Retail Operations with Your Expertise!

As the Bilingual Administrative Assistant, you will work closely with the Retail Operations Team and the Regional Directors to provide day-to-day administrative support in a fast-paced, high volume, and constantly evolving environment. Led by the Manager, Retail Operations, this opportunity will suit someone that is highly organized, with strong relationship-building skills, and is fully bilingual in English and French.

Ready to make an impact in a new role? Here's how:

• Provide administrative support for Home's field force programs in a fast-paced, high-volume, and constantly evolving environment.
• Organize and schedule client meetings, internal meetings, and events; compile reports and prepare appropriate materials for meetings and presentations.
• Track and maintain databases, schedules and reporting for Retail Operations activities.
• Support the Retail Operations team with Dealer communications, including but not limited to content development for Connect, as well as daily, weekly and monthly communications.
• Assist in maintaining the Territory Manager Playbook and events calendar across all channels. Support the development and monitoring of annual workback schedules to ensure key deadlines are met and events are executed on time.
• Perform administrative duties including TimeZone administration, invoice processing, screening and directing inquiries, and responding to department requests.

We're looking for:

• Diploma in Business Administration or similar is an asset.
• Three to five years of experience in an administrative support, office administration, or coordinator role, preferably in a fast-paced corporate environment.
• Experience with financial management, budget preparation, and a general understanding of accounting principles is an asset.
• Strong computer skills and proficient with Microsoft Outlook, Excel, Word and PowerPoint; InDesign and Photoshop would be an asset.
• Fully bilingual in English and French (written and verbal) is required. Previous translation experience is considered an asset.
• Excellent communication, collaboration, and customer service skills, with a professional and approachable demeanor.
• Demonstrated organizational and time management skills, with strong attention to detail and the ability to effectively prioritize and adapt to changing priorities.
• Graphic design abilities and skills would be an asset.
• The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.

How we'll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:

• The expected starting salary range for this role is $47,700 - $62,600; the final offer will reflect relevant skills and experience.
• Eligible for the annual bonus program.
• Comprehensive Benefits Program including:
• Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
• Defined Contribution Pension Plan with Company Match, and choice of contribution level.
• Group RRSP.
• Discount at our Corporate Retail Store in St. Jacobs.
• Home & Auto Insurance discounts.
• Competitive vacation time.
• Personal and sick time.
• Employee Discount Program through Venngo WorkPerks.

This job posting is for an existing vacancy within our organization.

We may use Artificial Intelligence (AI) technology to assist in reviewing applications and assessing qualifications. These tools support efficiency and consistency throughout the recruitment process, but they do not replace human judgment. All hiring decisions are made by recruiters and/or hiring managers. For more information about our use of AI and how we handle candidate information, please refer to the New Applicant Privacy Notice.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

Canadians call us Home Hardware. We call it Home.

#HP