Bilingual Accounts Receivable Specialist

O’Dell HVAC Group; Burlington; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Profit sharing

Benefits

Health Spending Account

RRSP Plan

Professional Development

Holiday shutdown

Summer Fridays

Job summary

O'Dell HVAC Group in Canada is seeking a Bilingual Accounts Receivable Specialist to join the Finance team. You will manage customer accounts, apply payments, monitor receivables, and resolve billing discrepancies to support healthy cash flow.

Reporting to Regional Finance Operations Manager, you’ll collaborate across Sales, Operations and Finance, use ERP tools (NetSuite) and Excel, and contribute to month-end activities and process improvements.

Qualifications

• Post-secondary education in Accounting, Finance, Business Administration, or related field.
• Minimum of five (5+) years in Accounts Receivable or similar role.
• Bilingual in French and English for Canada-wide support.
• Experience with ERP software (NetSuite) and Microsoft Excel.
• Strong understanding of AR processes and general accounting principles.

Responsibilities

• Manage full accounts receivable cycle: invoicing, payments, collections, and reconciliations.
• Monitor aging, follow up with customers to collect outstanding balances.
• Engage with customers by phone to discuss balances and collect payments.
• Investigate billing discrepancies, short payments, and inquiries.
• Apply payments via EFT, cheque, wire, and online portals; document properly.
• Assist month-end, bad debt analysis, and audit requests.

Skills

Bilingual (FR/EN)

ERP experience

Microsoft Excel

AR processes

Communication skills

Education

Post-secondary education in Accounting/Finance/Business Admin

Tools

NetSuite

Excel

Job description

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:

• Competitive Salary & Profit Sharing – We recognize and reward contributions to our success.

• Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.

• Professional Development – We support continuous learning and career growth for all roles.

• Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.

• Summer Fridays! – Wrap up early on summer afternoons!

We are seeking an Bilingual Accounts Receivable Specialist to join our Finance team. Reporting to the Regional Finance Operations Manager, you will support the Finance team by managing customer accounts, processing payments, monitoring outstanding receivables, resolving billing discrepancies, and supporting the timely collection of invoices to help maintain healthy cash flow.

Compensation: $65,000-$75,000 annually.

What You'll Be Doing

• Manage the full accounts receivable cycle, including invoice monitoring, payment application, collections, and account reconciliation.
• Monitor aging reports and proactively follow up with customers regarding outstanding balances while maintaining professional customer relationships.
• Ability to professionally engage with customers by phone to discuss account balances, collect payments, and resolve billing inquiries in a courteous and effective manner.
• Investigate and resolve billing discrepancies, payment issues, short payments, deductions, and customer inquiries.
• Apply customer payments accurately through various payment methods, including EFT, cheque, wire transfers, and online payment portals.
• Prepare customer account reconciliations and provide supporting documentation as required.
• Collaborate with Sales, Customers/Third Parties, Operations, and Finance to resolve account issues and improve collection efforts.
• Leverage ERP systems, reporting tools, automation, and AI-enabled solutions where appropriate to identify process efficiencies, improve collections visibility, reduce manual effort, and support scalable, long-term improvements within the Accounts Receivable function.
• Maintain accurate customer account records and ensure all documentation is complete and up to date.
• Assist with month-end reporting, bad debt analysis, account reconciliations, and audit requests.
• Support continuous improvement initiatives by identifying opportunities to streamline accounts receivable processes.
• Other responsibilities as assigned.

What You Bring

• Post-secondary education in Accounting, Finance, Business Administration, or a related field.
• Minimum of five plus (5+) years of experience in Accounts Receivable, Credit & Collections, or a similar accounting role.
• Bilingual in French and English for both written and verbal communication, as this role will support all regions in Canada.
• Experience working with ERP/accounting software (e.g., NetSuite) and Microsoft Excel.
• Strong understanding of accounts receivable processes and general accounting principles.
• Excellent organizational skills with the ability to prioritize multiple tasks and meet deadlines.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent verbal and written communication skills with the ability to build positive customer relationships.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Experience in the HVAC, manufacturing, distribution, or construction industry is considered an asset.

We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group,we’reall about building a workplace where everyone can thrive.We’recommitted to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibilityisn’tjust a requirement;it’spart of creatinga great placeto work for everyone.For any accommodation requests or questions, reach out to Human Resources.

This job posting is for an existing vacancy.