Bilingual Accounts Receivable Representative

Kohl & Frisch Limited; Vaughan; On-site; CAD 48,000 - 55,000; Full time

Job summary

Kohl & Frisch Limited in Canada is seeking a Bilingual Accounts Receivable Representative to join our Accounts Receivable team. You will manage collections, respond to inquiries, reconcile accounts, and prepare reports while ensuring accurate posting of payments.

The role requires fluent French and English, a college diploma, and at least 2 years of high-volume AR experience. Knowledge of AS/400 and Microsoft Dynamics 365 is a plus, with strong organizational skills and a customer-focused

Qualifications

• Must have a college diploma.
• 2+ years of collection experience in high-volume AR.
• Fluency in French and English mandatory with strong business writing.
• Proficient MS Office, Excel and Word skills.
• Experience with AS/400 or Dynamics is an asset.

Responsibilities

• Assist with processing drop shipment invoices and credit notes.
• Assist with processing manual invoices and credit notes.
• Prepare weekly statements and monthly reports for assigned accounts.
• Manage and provide required documents for auditor requests.
• Reconcile customer accounts and resolve discrepancies.
• Investigate and resolve billing discrepancies.
• Assist with collections of outstanding accounts and respond to inquiries.
• Process incoming payments, posting and allocation of electronic payments.
• Collaborate with other departments to review status of accounts and confirm good standing.
• Manage and prepare various reports for departments.
• Other duties as required.

Skills

Bilingual French-English

MS Office Excel Word

Organizational skills

Negotiation skills

Education

College diploma

Tools

AS/400

Microsoft Dynamics 365

Job description

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.

About the Role

The Bilingual Accounts Receivable Representative will assist Kohl & Frisch’s Accounts Receivable department with all accounts receivable related functions including collections from customers, handling questions or complaints; investigating and resolving discrepancies, establishing good relationships with customers, updating account status and database as required, alert supervisor when customers are unable to pay statement balances and outstanding amounts in a timely and efficient manner and assist with other department duties.

What Will You Do?

• Assist with the processing of drop shipment invoices and credit notes
• Assist with the processing of manual invoices and credit notes
• Prepare weekly statements and monthly reports for assigned accounts
• Manage and provide required documents to fulfil auditor requests
• Reconcile customer accounts, resolving any discrepancies
• Investigate and resolve billing discrepancies
• Assist with collections of outstanding accounts and responding to customer inquiries
• Process incoming payments, posting and allocation of electronic payments
• Collaborate with other departments to review status of accounts and confirm good standing to qualify to participate in internal marketing promotions
• Manage and prepare various reports for various departments
• Other duties as required

What You Bring

• A college diploma would be preferred
• Must have 2+ years of collection experience in a high-volume Accounts Receivable department + Fluency in French and English is mandatory with good speaking and business writing skills in both languages
• Strong desire to work in a fast-paced, high-volume environment
• Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records
• Knowledge of AS/400 and Microsoft Dynamics 365 is an asset
• Proficient MS Office, Excel and Word skills
• Exceptional organizational and time management skills
• Awareness of how to handle irate customers
• Strong negotiation skills is an asset

What’s In It For You?

This position offers a salary of $48,000 - $55,000. The final salary offered to the selected candidate will be determined by factors including location, relevant experience, skill level and education.

Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.