Bilingual Accounts Receivable and Collections Specialist (English & French)

Mier Human Capital Moreover; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial services firm in Toronto is seeking a Bilingual Accounts Receivable and Collections Specialist to manage customer payments, account monitoring, and credit risk coordination. The ideal candidate will have experience in collections, fluency in English and French, and a strong grasp of accounting principles. This permanent position offers stability and a supportive work environment.

Benefits

Dental care

Life insurance

Paid time off

Vision care

Qualifications

• Years of AR and collections experience, preferably in a structured environment.
• Fluency in English and French (spoken and written).
• Strong working knowledge of accounting principles.

Responsibilities

• Monitor aging receivables and carry out follow-up actions.
• Assist with quarterly and ad-hoc credit reviews.
• Process daily payments and reconcile AR accounts.

Skills

AR and collections experience

Fluency in English and French

Strong knowledge of accounting principles

Communication skills

Organization skills

Customer-first mindset

Tools

ERP systems

SAP Business One

Job description

Accountivity is hiring!

Job Title : Bilingual Accounts Receivable and Collections Specialist (English & French)

Location : Toronto, ON

Job Type : Permanent

Salary : $,-$, / year

Our client in Toronto, ON is actively looking for a Bilingual Accounts Receivable and Collections Specialist to join their team.

Position Description :

As the Bilingual AR & Collections Specialist, you will be responsible for the timely and effective collection of customer payments, account monitoring, and credit risk coordination in both English and French. Reporting to the Controller, you'll play a vital role in managing receivables, enforcing SOPs, and maintaining strong customer relationships, all while ensuring accurate ERP documentation and compliance with internal controls.

What You'll Do

Collections & Credit Control :

• Monitor aging receivables and carry out follow-up actions based on set SOP timelines (Days –).
• Send reminder notices, make collection calls, and escalate unresolved accounts.
• Propose payment plans to customers in arrears and escalate to collections as needed.
• Flag overdue accounts for credit hold and adjust ERP status accordingly.

Credit Risk Monitoring :

• Assist with quarterly and ad-hoc credit reviews.
• Analyze payment patterns and recommend adjustments to customer credit limits.
• Communicate credit decisions to customers and coordinate with internal departments on credit holds.

Customer Account Management :

• Process daily payments and reconcile AR subledger accounts.
• Resolve billing discrepancies and investigate customer claims.
• Support day-to-day AR functions including invoice reissuance, payment posting, and account cleanups.

ERP Documentation & Reporting :

• Accurately log all communications and collection actions in the ERP system.
• Provide input into the Monthly Credit Risk Report.
• Support Sales team by communicating commission holds on doubtful accounts.

What You Bring :

• Years of AR and collections experience, preferably in a structured, SOP-driven environment.
• Fluency in English and French (spoken and written).
• Strong working knowledge of accounting principles and fair credit practices.
• Experience with ERP systems (SAP Business One is an asset).
• Excellent communication, organization, and documentation skills.
• Professional, customer-first mindset with a focus on results.

Work Schedule :

• Monday to Friday, : to :
• In-office role at our North York headquarters
• Hours per week

Benefits :

• Dental care
• Life insurance
• Paid time off
• Vision care

Why Join Us :

• Stability and growth in a well-established company
• Collaborative and process-oriented team environment
• Opportunity to contribute to improved cash flow and financial success
• Exposure to credit risk analysis and cross-functional financial reporting

If you meet the above qualifications, please submit your resume. Please note that while we appreciate all applications, only those being considered will be contacted.