Bilingual Account Manager - Lanaudière / Mauricie

Grainger Canada; Trois-Rivières; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading industrial distributor is seeking a Bilingual Account Manager for the Lanaudière/Mauricie regions. This full-time position involves managing accounts, utilizing Salesforce for daily operations, and ensuring effective customer engagement. Candidates should possess bilingual abilities and 2+ years of sales experience, as the role includes significant travel within the market to maintain relationships with key customers.

Benefits

Medical, dental, vision, and prescription drug coverage

Paid time off and holidays

Life insurance

Retirement Plans

Qualifications

• Bilingualism (English and French) required.
• 2+ years of outside sales experience or equivalent inside sales/marketing experience.
• Ability to utilize sales processes to uncover objections.

Responsibilities

• Understand customer goals and remain responsive to their needs.
• Oversee support of managed inventory tasks.
• Develop account penetration strategies for essential customers.

Skills

Sales forecasting

Opportunity management

Customer planning

Bilingualism

Account penetration strategies

Education

High School diploma or GED

Post-secondary education preferred

Tools

Salesforce

Job description

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Work Location : Hybrid

75% travel required within the regions of Lanaudière / Mauricie

As a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.

Our welcoming workplace enables you to learn, grow, and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary

Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and an average of $2M annually. Use Grainger's CRM system, Salesforce, to perform all aspects of business daily. You will report to the District Sales Manager.

Job Responsibilities

• Understand customer goals and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access resources to respond to new developments in the customer's business.
• Oversee support of managed inventory tasks to increase understanding and sales results.
• Understand Grainger's Value Proposition by providing solutions to grow profitable sales.
• Develop account penetration strategies, including regular business reviews for essential customers.

Education and Experience

• Bilingualism (English and French) is required.
• 2+ years of outside sales experience or equivalent inside sales / marketing experience.
• Experience in sales forecasting, opportunity management, and customer planning.
• Travel required to each customer within the market at least once per month.
• Ability to utilize sales processes to uncover objections and determine solutions.
• High School diploma or GED (Post-secondary education preferred).

This role may require attendance on customer sites and adherence to safety requirements, including PPE. Some sites may have alcohol and drug screening policies.

Rewards and Benefits

• Medical, dental, vision, and prescription drug coverage.
• Paid time off and holidays.
• Life insurance, Employee Assistance Program, Retirement Plans, and more.

DEI Statement

We encourage applications from all qualified candidates and are committed to creating an inclusive environment. Pre-employment background checks are required for external candidates.

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Sales and Business Development
• Industries : Wholesale

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