Better at Home Housekeeper & Companion – Casual, On-Call (#CS06-25-01)

Collingwood Neighbourhood House; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading community organization seeks a casual Housekeeper & Companion to support seniors in Vancouver. The role involves providing light housekeeping services and companionship to enhance the well-being of socially isolated clients. Applicants should possess strong communication skills, experience in housecleaning, and the ability to use digital tools for scheduling.

Qualifications

• Experience with general housecleaning.
• Ability to use digital devices for scheduling.
• Fluency in English and Cantonese.

Responsibilities

• Provide light housekeeping and companionship to seniors.
• Communicate with clients and family members respectfully.
• Conduct self-screening for Covid-19 prior to visits.

Skills

Communication

Interpersonal skills

Problem-solving

Patience

Job description

Better at Home Housekeeper & Companion – Casual, On-Call (#CS06-25-01)

Open until filled. The goal of the Renfrew-Collingwood Better at Home Program is to support seniors in Renfrew-Collingwood to live independently in their homes and stay connected to their communities by providing non-medical support services.

Collingwood Neighbourhood House (CNH) is a not-for-profit Society serving the Renfrew-Collingwood (RC) neighbourhood of East Vancouver. CNH’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

The goal of the Renfrew-Collingwood Better at Home Program is to support seniors in Renfrew-Collingwood to live independently in their homes and stay connected to their communities by providing non-medical support services.

JOB OVERVIEW

The light housekeeping and companionship program provides affordable, regularly scheduled cleaning services to seniors in the Renfrew-Collingwood community and offers a friendly visit with each appointment to socially isolated clients to increase connection and offset the adverse effects of loneliness. We are looking for a casual, on-call housekeeper/friendly visitor to help fill the growing demand for light housekeeping and social connections.

SKILLS, QUALIFICATIONS & EXPERIENCE

• Good communication, interpersonal and problem-solving skills
• Patience and care for seniors’ needs
• Experience with general housecleaning
• Ability to use digital devices to update calendar and fill out timesheets
• Speaks English and Cantonese fluently (Mandarin or other additional languages would be an asset)
• Proper work documents if the housekeeper is not a permanent resident or citizen such as an open work permit
• Valid BC driver’s licence and access to a vehicle would be an asset
• A successful applicant will be required to provide a Criminal Record Check (CRC), but note that a previous conviction(s) not related to this position will not exclude applicants
• Must be fully vaccinated against Covid-19

RESPONSIBILITIES

Housekeeper expectations include:

• Communication:
  • Communicate with seniors, their family members, and the Housekeeping Program Manager in a respectful manner at all times
  • Communicate with seniors and/or family members to schedule service appointments for a mutually agreed time and dates
  • Continually update their digital calendar to document appointments (ability to use digital devices is required)
  • Communicate any changes to the client’s well-being or living situation to the Housekeeping Program Manager in a timely manner
  • Contact the Housekeeping Program Manager as soon as possible for any issues, disagreements, or problems
• Health and wellbeing:
  • The housekeeper will conduct a self-screening for Covid-19 or any other illness such as cold or flu prior to entering a client’s home
  • The housekeeper will wear a mask when in the client’s home when appropriate and practice diligent hand hygiene
  • The housekeeper will follow emergent CNH policies as they relate to Covid-19 which are based on provincial recommendations
  • The housekeeper will adhere to CNH’s health and safety policies including ergonomic best practices
• Social Visiting:
  • Enjoy getting to know your clients by spending time with them over a cup of coffee and sharing a treat
  • A friendly face and caring ear can do wonders for fostering a sense of connection among those facing social isolation due to limited mobility or a host of other factors
• The Light Housekeeping Service is strictly a non-medical home support service (no assistance with personal care tasks, i.e., help with washing hair, dressing, etc.)
• The specific tasks may vary from home to home

JOB DETAILS

• Compensation:
  • Salary: $21.65 per hour with progression
• Schedule: Casual, on call
• Location: Must have reliable transportation to client’s homes (public transportation is acceptable)
• Expected start date: July 2, 2025

APPLICATION PROCESS

Applicants must be legally entitled to work in Canada. If you are not currently authorized to work in Canada, CNH will not consider your job application. As per the Collingwood Neighbourhood House Human Resources Policies and Procedures, all factors being equal, priority will be given to qualified local and internal applicants. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, People of Colour, LGBTQ2IA+, and those living with a visible or invisible disability.

PLEASE SUBMIT A COVER LETTER AND RESUME TO:

Housekeeping & Wellness Program Manager

Collingwood Neighbourhood House

We thank everyone who applies for this position. We will contact shortlisted candidates only. No calls please.