BESS Manager of Operations

Spark Power Corp; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a BESS Manager of Operations, where you will be the key contact for customer inquiries and project management in the renewable energy sector. This role involves managing contracts, ensuring compliance with service obligations, and leading technical projects. You will work closely with clients to identify new opportunities and ensure their needs are met efficiently. The company offers a diverse range of projects and a supportive environment for career advancement, making it an exciting opportunity for motivated individuals looking to make a difference in the energy industry.

Benefits

Continuous training and skills improvement

Career advancement opportunities

Competitive wages

Excellent benefit package

RRSP match program

Employee Share Ownership Program

Qualifications

• 5-10 years in renewable energy industry required.
• Strong background in customer engagement and sales is essential.

Responsibilities

• Manage customer inquiries and maintain relationships.
• Oversee project flow, budgets, and timelines.

Skills

Customer Engagement

Project Management

Technical Ownership

Critical Thinking

Communication Skills

Education

Post-secondary degree or diploma

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

BESS Manager of Operations:

Spark Power, a trusted partner in energy in North America, is looking for a BESS Manager of Operations to join our Mississauga team. The Manager of Operations acts as the primary point of contact for customer inquiries, maintains customer relationships, leads or manages the flow of projects, ensures budgets, margins, and timelines are met, and personnel resources are available. They are also responsible for sourcing new opportunities within a customer’s facility, quoting jobs, and following up with customers. This role requires travel at some level of frequency annually.

What will you do as the BESS Manager of Operations?

• Contract management
• Detailed understanding of all obligations including service responsibilities, response times, reporting scope of work, billing rates, termination clauses, etc.
• Customer direct contact
• Technical ownership
• Project electrical and mechanical design
• Operational understanding (design theory)
• Management of site turnover documentation
• Spare parts management (procurement and inventory)
• Warranty and RMA tracking
• Recommendations and suggestions for improvement
• Site safety and documentation
• Asset operating plans
• Preventative maintenance obligations and scheduling
• Corrective maintenance strategy (change order management, fixed price projects, etc.)
• Ticket management, escalation and close out
• Capital expenditure/Operational expenditure recommendations and management
• Coordination with field service dispatching
• Financial accountability (Project & Portfolio level P&L)
• Preventative maintenance tracking
• Corrective maintenance job tracking
• Subcontractor management
• Quoting and procurement for chargeable service work
• Performance/Availability guarantee (if applicable)
• Operational requirements
• Review and delivery (if applicable) of all field reporting
• Review of production and performance reporting (if applicable)
• Daily monitoring of SCADA (in parallel with Operations Centre’s (ROC) monitoring platform)
• Travel to customer assets as required
• Other duties as assigned

Spark Power Employee Benefits and Perks:

• Diverse and exciting industrial, commercial project and customer base
• Continuous training and skills improvement
• Career advancement opportunities, such as Business Development Manager
• Competitive wages
• Excellent benefit package (medical, dental, vision, wellness spending account)
• RRSP match program
• Employee Share Ownership Program

….and much more

Do you have the Spark? Here’s what we’re looking for:

• Five to ten years of relevant experience in the renewable energy industry
• Three to five years of experience with job quotes and project management
• Post-secondary degree or diploma an asset
• Must have a strong background in customer engagement and sales
• Solid knowledge of specific occupational code and legislation
• A valid “G” class driver license with a clean driving record
• Must be highly motivated with strong work ethic & excellent written & verbal communication
• Proficient in Microsoft platforms including Word, PowerPoint, Excel, Teams, and Outlook
• Able to work in a fast-paced environment with strict deadlines
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents
• Speaking: Talking to others to convey information effectively
• Writing: Communicating effectively in writing as appropriate for the needs of the audience
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.