Benefits Analyst

TELUS Health; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading health and well-being provider in Toronto is seeking a Benefits Analyst. You will analyze group insurance plans, respond to client inquiries, and maintain high-quality service standards. Ideal candidates include new graduates or individuals with relevant experience, possessing strong analytical and communication skills. This position requires proficiency in Microsoft Office Suite and a commitment to teamwork in a dynamic environment.

Benefits

Inclusive culture

commitment to employee well-being

Accommodations for applicants with disabilities

Qualifications

• New graduates and/or 1-2 years relevant experience.
• Ability to learn internal software quickly.
• Related courses in group benefits (CEBS) are a plus.

Responsibilities

• Respond to client inquiries regarding group insurance plans.
• Analyze and prepare financial information for annual renewals.
• Mediates with internal administrators and insurance providers.

Skills

Excellent mathematical and analytical skills

Strong communication skills

Organizational skills

Customer relationship management

Team player

Time management skills

Education

Post-secondary education

Tools

Microsoft Office Suite

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider encompassing physical mental and financial health TELUS Health is improving health outcomes for consumers patients healthcare professionals employers and employees.

The Impact Youll Make and What Well Accomplish Together :

We are seeking a Benefits Analyst to provide comprehensive technical support to organizational clients plan members and our internal Benefits team. In this role youll serve as a key liaison in the administration of group insurance plans combining analytical expertise with exceptional customer service to ensure seamless benefit plan operations. Youll be responsible for analyzing financial data maintaining quality control standards and building strong client relationships while supporting both routine administration and special projects in our collaborative team environment.

What Youll Do :

Respond to client inquiries pertaining to their group insurance plans as well as build the relationship between clients and other members of team

Review and analyze benefit plan contracts and documentation as well as update client information on internal databases

Analyze and prepare financial information relating to benefits plan annual renewals and client proposals

Mediate with internal administrators and insurance providers regarding administration of client plans

Analyze payroll files carrier files and premium statements to ensure accuracy

Organize mass communication and administration packages being sent to clients plan members

Attend and present at internal training sessions to share / build knowledge of industry topics and trends as well as attend and participate in client meetings on occasion

Ensure that quality control and service standards are attained with every transaction

Assists with special projects as required

Qualifications

Youre the Missing Piece of the Puzzle :

New graduates and / or 1 2 years relevant experience

Post-secondary education

Excellent mathematical and analytical skills

Strong communication and organizational skills

Dedicated team player who demonstrates initiative and independence

Excellent time management skills and the ability to manage multiple assignments

Working knowledge of Microsoft Office Suite and the ability to learn internal software quickly and thoroughly

Great to haves

Related courses in group benefits (CEBS)

Experience at the Analyst level in Group Benefits

A bit about us

Were a people-focused customer-first purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities as required during the recruitment process.

Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy as a condition of employment all team members whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team customers and communities is paramount to TELUS. Accordingly we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates : if knowledge of English is required for this position it is because the team member will be asked on a regular basis to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role you understand and agree that your information will be shared with the TELUS Group of Companies Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process.

Required Experience :

Key Skills

Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources