Benefit and Pension Administrator

People Corporation; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance company is seeking a Benefit and Pension Administrator to manage client health, welfare, and pension plans. Responsibilities include dealing with stakeholders, maintaining records, and processing entitlements. Candidates should possess a degree in Business Administration or Finance, and have a background in pension administration. Strong attention to detail and communication skills are essential for this role.

Qualifications

• At least 2 years of pension administration/analyst experience.
• RPA, CEBS, or PPAC certifications are assets.
• Oral and written French skills are assets.

Responsibilities

• Communicate and coordinate with various stakeholders regarding benefit entitlements.
• Maintain up-to-date records for members and clients.
• Authorize payment of benefit entitlements.

Skills

Organizational skills

Mathematical abilities

Analytical abilities

Communication skills

Detail-oriented

Education

College Graduate or University Degree in Business Administration, Finance, or Accounting

Bachelor’s degree in business or mathematics

Tools

MS Excel

MS Word

Job description

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The Benefit and Pension Administrator works in a team environment and is responsible for the ongoing administration of their client’s health, welfare, and pension plans in compliance with plan rules, legislative requirements, and internal practices.

The Benefit and Pension Administrator Will:

1. Communicate and coordinate with members, employers, union representatives, actuaries, auditors, custodians, and other third-party representatives regarding benefit entitlements, data, administration procedures, and interpretations of plan provisions.
2. Maintain up-to-date records for members and clients.
3. Determine entitlements on death, disability, retirement, termination, and marriage breakdown in accordance with specific plan provisions, government legislation, and current service standards.
4. Authorize payment of benefit entitlements.
5. Work with senior team members during the peer review process.
6. Participate in year-end activities, including data updates, validations, reconciliations, annual pension statements, and actuarial valuation data.
7. Prepare client administration reports, if applicable.
8. Identify process improvements and work with the team to implement new procedures.
9. Participate in other duties and projects as assigned.
10. Receive and respond to plan inquiries and requests from clients via telephone, mail, email, or other means.

Key Contacts / Relationships (External and Internal):

• Communicate with other departments and managers/supervisors.
• Direct external contact with clients and members.
• Report directly to the Supervisor of Administration.
• Work cooperatively as a member of the Benefit and Pension Department to provide superior customer service.
• Coordinate with Plan Actuaries, Plan Auditors, Lawyers, Unions, Employers, and other third-party representatives.
• Deal directly with plan participants/members, spouses, and beneficiaries regarding pension entitlements and plan information.
• Collaborate with co-workers in other administrative departments (benefits, disability, etc.).

Qualifications:

• College Graduate or University Degree in Business Administration, Finance, or Accounting.
• Bachelor’s degree in business or mathematics preferred.
• At least 2 years of pension administration/analyst experience.
• RPA, CEBS, or PPAC certifications are assets.
• Oral and written French skills are assets.
• Excellent organizational skills.
• Strong mathematical and analytical abilities.
• Attention to detail.
• Strong communication skills, written and oral.
• Good work ethic and accountability, with strong time management and numeracy skills.
• Knowledge of pension calculations and actuarial terms.
• Familiarity with legislation related to Employee Benefits and Pensions.
• Intermediate to advanced MS Excel skills (formatting, pension calculators, data analysis).
• Intermediate to advanced MS Word skills (formatting, mail merge, conditional wording).

McAteer provides third-party advisory and administration services for over 200,000 plan members and beneficiaries. We are authorized claims payors for several major insurance companies, providing services to plans that are local, provincial, and national.

We are committed to an inclusive, accessible environment where all employees and clients feel valued, respected, and supported. We aim to reflect the diversity of our communities and provide opportunities for all employees to reach their potential. If you require accommodations or alternative formats, please contact [e-mail].

Additional Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Finance and Sales
• Industry: Insurance

This job posting appears active; no indications of expiration are present.