Bellstand Attendant

Kibbi Technologies Inc.; Northwestern Ontario; On-site; CAD 25,000 - 26,000; Full time

Job summary

Delta Hotels by Marriott Thunder Bay is seeking a friendly Bell Attendant to greet guests, escort them to rooms, and provide information on services and local attractions. You will assist with luggage, coordinate transportation, and ensure a safe, welcoming environment throughout shifts.

Responsibilities include room feature explanations, handling luggage for guests, and maintaining professional appearance while following hotel policies and confidentiality standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet and escort guests to rooms.
• Open doors and assist guests entering and leaving the property.
• Inform guests of amenities, services, hours of operation, and local areas of interest.
• Identify and explain room features (key, mini-bar, in-room safe, etc.).
• Transport luggage to and from guestrooms or bell area.
• Arrange transportation for guests and record requests.
• Communicate parking procedures to guests.
• Maintain professional appearance and confidential information.
• Follow policies and report accidents or unsafe conditions.

Education

High school diploma or G.E.D. equivalent

Job description

Additional Information

Job Number26104831

Job CategoryRooms & Guest Services Operations

Location2240 Sleeping Giant Parkway, Thunder Bay, ONT, Canada, P7A 0E7VIEW ON

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Pay Range: $18.06-$18.06 per hour

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors enteringand leaving property. Inform guests of property amenities, services, and hoursof operation, and local areas of interest and activities. Identify and explainroom features to guests (e.g., use of room key, mini-bar, ice and vending areas,in-room safe, valet laundry services). Transport guest luggage to and from guestrooms and/or designated bell area. Assist with luggage storage and retrieval.Assist guests/visitors in and out of vehicles, including assisting guests withloading/unloading luggage. Supply guests with directions. Arrange transportation(e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, andrecord advance transportation request as needed. Communicate parking proceduresto guests/visitors.Follow all company policies and procedures, and report accidents, injuries, andunsafe work conditions to manager. Maintain awareness of undesirable persons onproperty premises. Ensure uniform and personal appearance are clean andprofessional and maintain confidentiality of proprietary information. Welcomeand acknowledge all guests, anticipate and address guests’ service needs, assistindividuals with disabilities, and thank guests with genuine appreciation. Speakwith others using clear and professional language, and answer telephones usingappropriate etiquette. Develop and maintain positive working relationships withothers. Comply with quality assurance expectations and standards. Read andvisually verify information in a variety of formats (e.g., small print). Move ata speed required to respond to work situations (e.g., run, walk, jog). Stand,sit, or walk for an extended period of time or for an entire work shift. Move,lift, carry, push, pull, and place objects weighing less than or equal to 50pounds without assistance and objects weighing in excess of 75 pounds withassistance. Move over sloping, uneven, or slippery surfaces as well as up anddown stairs and/or service ramps. Reach overhead and below the knees, includingbending, twisting, pulling, and stooping. Perform other reasonable job duties asrequested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunityemployer, welcoming all and providing access to opportunity. We actively fosteran environment where the unique backgrounds of our associates are valued andcelebrated.Our greatest strength lies in the rich blend of culture, talent, andexperiences of our associates. We are committed to non-discrimination on anyprotected basis, including disability, veteran status, or other basis protectedby applicable law.

Notification to Applicants: Delta Hotels Thunder Bay takes seriously itsobligations under provincial human rights and accessibility legislation (such asthe Accessibility for Ontarians with Disabilities Act, 2005, the Accessibilityfor Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provideaccommodations to job applicants needing assistance. If you require anaccommodation in relation to this job posting, our online application or aninterview, please call 905-366-5227 or [e-mail] and a member of our Human Resourcesteam will respond to your request. Please note that this phone number and emailare only for those individuals who would like to request an accessibilityaccommodation as part of the recruiting process. This posting is for an existingvacancy.

Delta Hotels provide a seamless travel experience that has been thoughtfullydesigned with the essential needs of the modern frequent traveler in mind. Weflawlessly deliver the key essentials guests need and we work hard to eliminateeverything they don’t. At Delta Hotels by Marriott, we are always warm, wise andin control so our guests can focus on what’s most important. With a strongpresence in Canada, the United Kingdom, and the United States, Delta Hotels byMarriott is rapidly expanding across markets all around the world. If you enjoydelivering purposeful service and focusing on the details that matter, we inviteyou to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, youjoin a portfolio of brands with Marriott International. Be where you can do yourbest work, beginyour purpose,belongto an amazing global team, andbecomethebest version of you.