Bell Person

Germain Hôtels; Ottawa; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Special hotel rates

Gym access at workplace

Autonomy and growth opportunities

Job summary

Germain Hotels in Ottawa is seeking a friendly Valet/Bellman to warmly welcome guests on arrival and assist with their departure. You will handle parking, luggage, and guest information with a professional, service-driven approach.

The ideal candidate has a high school diploma, a natural customer service orientation, and a valid driver's license with manual transmission experience. Physical stamina to stand and walk for long periods is essential, and teamwork is valued.

Qualifications

• High school diploma is required.
• Natural customer service orientation; experience is an asset.
• Valid driver’s license and ability to drive a manual transmission.
• Good physical condition to stand and walk long hours.

Responsibilities

• Manage entry and exit traffic in front of the hotel, greeting and informing guests with a smile, giving parking procedures and directions.
• Bring and collect luggage on request.
• Describe the features of guests' rooms.
• Deliver mail and parcels.
• Keep the lobby clean and tidy.

Skills

Customer service

Hospitality

Valid driver’s license

Manual transmission

Physical fitness

Education

High school diploma

Job description

Parallel or backwards, you always have a smile on your face!

Accessible and courteous, do you want to be part of a team that’s moving in the right direction? We’re looking for an approachable and courteous Valet/Bellman to warmly welcome our guests on arrival and sincerely thank them upon departure. This honest and prompt person thrives on being of service. It’s natural for him/her to have a caring and professional attitude when parking and returning cars, or performing other tasks as requested.

What You’ll Do

• Manage entry and exit traffic in front of the hotel, as well as greeting and informing guests with a smile, giving them parking procedures and other relevant information: directions to a sightseeing area, access to main roads, etc.
• Bring and collect luggage on request.
• Describe the features of their room.
• Deliver mail and parcels.
• Always keep the lobby clean and tidy.

What You’ll Bring

• High school diploma
• Natural customer service orientation - with experience, an asset
• Valid driver’s license and ability to drive in manual mode
• Good physical condition: able to stand and walk for long periods of time

What We Offer

• Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again!
• A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
• Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

Hiring hourly rate: $ 18.94

This position is unionized, and compensation is set as per the current collective agreement.

Germain Hotels may use artificial intelligence-enabled tools to support the screening and assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role requirements.