Behavioural Interventionist - Seniors Health

William Osler Health System; Toronto; On-site; CAD 49,000 - 61,000; Full time

Job summary

William Osler Health System seeks a Behavioural Interventionist to support staff and informal caregivers in caring for individuals with responsive behaviours.

Responsibilities include assessments, planning, and implementation of interventions, plus coordination with community partners to support transitions from hospital to home. A health-care diploma or related degree is required, with gerontology certification preferred.

Qualifications

• Diploma in health care field; Bachelor's preferred
• Gerontology certificate preferred
• Gently persuasive approach certified
• One year experience with seniors and cognitive impairment in acute care
• Experience with geriatric syndromes (delirium/BPSD) preferred
• Attention to detail and documentation standards
• Excellent written and verbal communication
• Inter-professional team collaboration
• Ability to work independently and manage multiple tasks
• Willingness to travel between Osler sites
• Adherence to Osler values: Respect, Excellence, Service, Compassion, Innovation, Collaboration

Responsibilities

• Conduct behavioural assessments per best practice guidelines
• Identify triggers with patients, caregivers, and staff
• Implement, evaluate and document behavioural interventions
• Develop, monitor and evaluate care plans; review documentation and outcomes
• Provide education, training, coaching to hospital staff
• Create referrals to additional BSO team members as needed
• Support transition of patients from hospital to next setting with community links
• Coordinate with community services and pre-transition planning
• Develop individualized transitional care plans shared with families
• Provide information to patients and caregivers for transition
• Ensure timely information and referrals to Alzheimer Society Peel and BSO
• Identify staff education needs and make referrals
• Encourage independence and manage behaviours
• Coach staff on managing responsive behaviours
• Observe patients to identify triggers and recommend strategies
• Participate in care conferences/huddles
• Maintain contact with medical professionals
• Collaborate with community partners
• Maintain monthly statistics via reporting system
• Prepare administrative documentation and participate in team meetings

Skills

Communication skills

Teamwork

Independent work

Persuasion certified

Education

Health care diploma

Gerontology certificate

Bachelor's degree preferred

Job description

Company description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in‑class health care delivery and challenging hands‑on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands‑on skills development, cross‑department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient‑inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

The Behavioural Interventionist will support staff and informal caregivers, providing care to individuals with responsive behaviours that are unmanaged and are deemed as a barrier to being able to provide care. These behaviours may be associated with Alzheimer’s disease and related dementias, mental health, substance use, and other neurological conditions.

Accountabilities:

• Conduct behavioural assessments as set out in Alzheimer Society Peel best practice guidelines
• Collaborate with patient, caregivers and hospital staff to identify triggers to behaviours
• Implement, evaluate and document specific behavioural interventions in consultation with elder lifespecialist
• Develops, monitors and evaluates the care plan recommendations by reviewing documentation, behavioural tracking and outcome measures to illustrate impact
• Provides patient specific education, training, modeling and coaching to hospital staff involved in patientcare
• Creates appropriate referrals to additional BSO team members where needed to support the patient, caregiver and staff
• Provides support to ensure the successful transition of patients from the hospital to their next transitionlocation through:
  • The connection and collaboration with community services as needed to the patient and caregivers
  • Pre‑transition planning which will include the patient and the caregiver; will include the adoption of a standardized risk assessment to identify the transition risks
  • The development of an individualized transitional care plan which will be shared with families and caregivers to support the transition and mitigate the identified transition risk
  • Provide the necessary information to the patients and caregivers to support the transition
• Ensures patients and caregivers are provided with timely and appropriate information and referral to the Alzheimer Society Peel and BSO services
• Identifies staff and caregivers who would benefit from additional education and makes the appropriate referrals
• Encourages independence
• Implements the necessary protocols to assist in the management of behaviours, facilitate success in managing behaviours and in providing care
• Coach staff in understanding and managing responsive behaviours
• Direct observation of patient during times of reported, responsive behaviours to identify triggers/unmet needs and recommend appropriate strategies to manage the behaviour
• Participates in care conferences/patient huddles as required
• Maintains ongoing contact with medical health care professionals
• Initiates and participates in ongoing collaboration with community partners
• Maintains accurate and timely monthly statistics through the identified statistical reporting system
• Initiates and participates in ongoing collaboration with community partners
• Maintains accurate and timely monthly statistics through the identified statistical reporting system
• Prepares and submits the required administrative documentation as required
• Participates in administrative team meeting provides input and ideas for improving communication, services, client/caregiver support, as part of special projects, quality improvement

Job qualifications

• Community college diploma in a health care related field (Bachelor’s degree in a health care related field is preferred)
• Certificate in gerontology preferred or demonstrated evidence towards completion is preferred
• Gently persuasive approachcertified
• One year recent experience working with the seniors and those with cognitive impairment in an acute care setting
• Experience with the prevention and management of geriatric syndromes such as delirium/BPSD preferred
• Attention to detail and expectation to meet documentation standards
• Excellent communication (written and verbal) and interpersonal skills
• Demonstrated ability to work as part of an inter-professional team
• Ability to work independently: initiating, prioritizing and managing multiple tasks
• Will be required to travel between all Osler sites
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional information

Hours: Currently Days, 8 hour shifts (subject to change in accordance with operational requirements)

Salary:
Minimum: $35.27 per hour
Maximum: $44.10 per hour

INTERNAL APPLICATION DEADLINE:October 5, 2026

#TPT

#LI-RB1

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [e-mail] .

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Job summary

Posting number

REF11348R

Job category

Seniors Health

Location

Etobicoke General Hospital

Type of employment

Contract

Contract type

Temporary

3 months

Union

Non Union - Allied Health

Posted on

Sep 28, 2026

Contact Us

Brampton Civic Hospital
2100 Bovaird Drive East,
Brampton, ON L6R 3J7
Phone: [phone]

Etobicoke General Hospital
101 Humber College Boulevard,
Etobicoke, ON M9V 1R8
Phone: [phone]

Peel Memorial Centre for Integrated Health and Wellness
20 Lynch Street,
Brampton, ON L6W 2Z8
Phone: [phone]

Reactivation Care Centre
200 Church Street,
Etobicoke, ON M9N 1N8
Phone: [phone]

Withdrawal Management Centre
135 McLaughlin Road South,
Brampton, ON L6Y 2C8
Phone: [phone]

Keeping the public in the know

Sign up for the Inside Osler newsletter

Get the latest on what's going on at Osler and how it affects the community around us.