Accounting Night Audit (FT)

Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, Michigan, United States of America Req #1543

Monday, February 3, 2025

SUMMARY

To process the Resort’s revenue audit on a nightly basis. To maintain and record daily transactions incurred by various departments. To record and distribute daily statistics to proper departments and personnel. Assist Accounting personnel when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Retrieve daily postings from all staff personnel that have entered financial transactions throughout the day.
• Run computer generated reports reflecting room status and potential room revenue to verify proper revenue figures are entered.
• Post room, tax and any additional fees to all occupied rooms on a nightly basis.
• Balance and record all posting transactions made in each outlet of the Resort.
• Process, record and submit payment for all credit card transactions.
• Record all cash, check, gift card, gift certificate and credit card transactions.
• Field calls from guests and employees and address their concerns and questions. Direct calls to proper individual and departments when required.
• Cross train in other areas of accounting to assist co-workers if needed.
• Maintain record of Accounting deadlines and monitor their completion.
• Assist in the completion of daily, weekly, and monthly reports used by Resort departments.
• Provide strong support in day-to-day operations of the Accounting Department.
• Maintain a good rapport with fellow employees and reflect a positive attitude.
• Complete all assignments requested of you.
• Follow proper grooming and dress standards set forth by the Employee Handbook.
• Maintain open line of communication with supervisor.
• Understand and abide by environmental practices of the resort.
• Other duties as assigned.

EDUCATION/EXPERIENCE

• Prior hotel/resort or office experience.
• Strong computer skills in Excel and Word.
• Calculator skills are a must.

OTHER SKILLS AND ABILITIES

• Proper listening skills.
• Ability to maintain patience and professional attitude when dealing with issues that may arise.
• Ability to comfortably handle confrontation.
• Ability to manage, maintain and hold private highly confidential information.

SUPERVISORY RESPONSIBILITIES (If applicable)

• Responsible for daily reporting of accounts and maintaining confidential information.
• Required to attend and speak at various departmental meetings.
• Responsible for maintaining an approved schedule and operating at times without direct supervision.

TYPICAL PHYSICAL DEMANDS

• Able to sit for long periods of time.
• Able to lift or move documentation boxes weighing up to 50 lbs.
• Able to work evening shifts. Eight hour shifts usually consist of 1:00 am to 9:00 am.
• Able to meet specific deadlines on a continual daily basis.

TYPICAL MENTAL DEMANDS

• Ability to work comfortably with deadlines and meet them as required.
• This position is a direct reflection on the billing department of the Resort. Must be able to listen, engage, and resolve difficult issues that departments may present.

WORKING CONDITIONS

• Able to work in a fast-paced environment.
• Comfortable with the pressure of deadlines.
• Able to maintain a professional attitude when dealing with difficult phone conversations or departmental issues.

COMMENTS

Native American Preference will apply. Must be able to pass a background investigation and a drug screen as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.