Becker's Chalets Jasper Front Desk Agent and Housekeeping Attendant
Restaurant Jasper
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Benefits offered by this job
Job summary
Becker's Chalets Jasper is hiring for a Front Desk Agent and Housekeeping Attendant for the Canadian Rockies. The role blends front desk duties with housekeeping tasks in a seasonal, full-time capacity.
You will interact with guests, manage reservations, check-ins/outs, and help maintain chalet cleanliness and inventory. The position requires basic computer skills, a customer‑service mindset, and the ability to work in a supportive, team environment.
Qualifications
- No experience required, front desk and housekeeping assets are valued.
- Basic computer skills and willingness to learn hotel software are necessary.
- Customer service oriented with a professional, friendly demeanor is essential.
Responsibilities
- Assist guests with check-in/check-out, inquiries, and reservations.
- Handle payments and maintain the front desk area and gift shop.
- Support housekeeping tasks, cleaning and restocking chalets as assigned.
- Communicate guest feedback and coordinate with departments for a smooth stay.
- Provide friendly, efficient service while working with a team.
- Follow health and safety policies and keep work areas organized.
Skills
Education
Tools
Job description
Becker's Chalets Jasper, AB$16.50–$18.50 an hour - Temporary, Seasonal, Full-time Job detailsPay$16.50–$18.50 an hourJob typeTemporarySeasonalFull-timeLocationJasper, ABBenefitsPulled from the full job descriptionStore discountDiscounted or free foodWellness programCompany eventsOn-site parkingFull job descriptionMust be either a Canadian citizen, Permanent Resident or already have a valid Canadian work permit to be considered for this position!Contract Dates: April 8, 2026 to October 22, 2026 (approximately)Company Overview:Becker’s Chalets is a family oriented seasonal resort, just 5km south of the hustle and bustle of the Jasper town site. Located along the Athabasca River, with mountainous views and lots of green space – it is a very quiet and relaxing location for both guests and employees alike. As a team, we all work together to ensure that our guests have a very clean, comfortable, and memorable stay – providing them with a “home away from home” experience. With many wonderful perks to off our family-like team of employees, from a supportive team environment, staff accommodations, and fun adventures to name a few, we would love to have you join us for this seasonal position!Job Details:At the beginning of your employment, we will have a warm and welcoming orientation – going over many aspects of your job, living accommodations, wildlife, and health and safety among a variety of other things! Our goal is to ensure that all team members of Becker’s Chalets have a wonderful and memorable experience and feel welcomed, supported and at home! This position is comprised of part of the week in the front desk role and the remainder in the housekeeping role for a full time position.
- As a front desk representative, your shift will fall in between the hours of 7am and 11pm as we are not open 24 hrs./day.
- Most of your shift will comprise of working with one other team member; together you will ensure that the guests you encounter have a positive and memorable first/last impression of Becker’s Chalets and Becker’s Gourmet Restaurant.
- Throughout your day, you will be interacting with our guests either through check in, check out, general enquiries, gift shop purchases, or in passing. As customer service is of utmost importance for this position, this will be done in a very polite, professional, friendly, prompt, and efficient manner.
- You will be required to memorize our reservation codes and know the room description for each code in order to succeed in this role – this should be done prior to training on the computer software (which is based on these codes), to ensure an effective and efficient training process.
- You will become proficient with our reservations software, Visual One, based on the training that you will be provided – basic computer skills are required in order to navigate the computer system (both Visual One and Outlook).
- Front desk tasks include, but are not limited to: answering phone calls/emails, assisting guests, check-in/check-out procedures, make/change/cancel reservations (for the chalets, restaurant and White-Water Rafting), handle payments, clean/ disinfect/organize/tidy/vacuum/ and restock the front desk area (including behind the desk, in the bathrooms, lounge area and small gift shop). You will also be responsible for filling out chalet gift certificates, communicating interdepartmentally, and handling any guest feedback (ex. suggestions, compliments, and/or complaints).
- Periodically, your supervisor(s) will check in with your team to see if any assistance is needed, however you will be working under minimal supervision on a daily basis.
- Sometimes, over and above your daily tasks, other spontaneous jobs may be requested/required of you, depending on the help required.
As a housekeeping room attendant, your typical work day and responsibilities will be as follows.
- Your day will begin with a team meeting, preparation of groups and golf cart load up.
- After receiving your daily list, you will head out in groups of 2 and/or 3 to begin cleaning the departures.
- Cleaning will consist of dividing the workload of each chalet with your group members to achieve the highest standard of cleaning, based on your provided training, along with confirming no maintenance issues are present and that the chalet is fully inventoried/stocked upon completion.
- Cleaning task within these cabins will include, but are not limited to: full kitchens, full bathrooms, fireplaces, dusting & disinfecting, making beds, restocking supplies, sweeping & sanitizing balconies/patios, along with vacuuming/washing multiple different floor types in different sized chalets.
- After your paid 30-minute lunch break, you will finish the departures, if not already completed, and begin cleaning the stay overs, as per your provided training, to achieve the highest standard of cleanliness.
- Once your daily list is completed to excellent standards, you may be required to assist other groups or to complete additional tasks that are requested in the housekeeping department.
- Upon completion, as a large team, everyone will meet in the housekeeping/laundry room to unload, restock and organize themselves for the following day.
- Periodically throughout your work day, your supervisor(s) will check in with your group to check for issues you may have encountered, to restock necessities and/or to provide feedback on completed chalets.
- Throughout your day, you will be interacting with our guests either through requests or in passing. As customer service is of importance to us, this will be done in a polite, friendly, professional, and efficient manner.
- While at work, you must always comply with all health and safety policies/procedures, as outlined during your provided training and orientation.
- Sometimes, over and above your daily tasks, other spontaneous jobs may be requested of you, depending on the help required on property at that time.
- Your role could also include stripping dirty linen from rooms upon checkout and/or disinfecting rooms earlier in the day, followed by joining a group and doing housekeeping once stripping duties have been completed.
- No experience required however previous front desk, customer service, and/or housekeeping experience is an asset and will be given priority.
- Basic computer experience/skills are a must.
- Proficient in English (writing, speaking and understanding).
- Achievement-motivated to meet and surpass set realistic goals.
- Reservation codes must be memorized prior to the first day of training.
- The ability to learn quickly and retain lots of information.
- The ability to work well under pressure and in high stress situations.
- Must be pleasant, friendly and able to address problems or special requests in a professional, polite, efficient, and effective manner.
- The ability to take the initiative do what needs to be done.
- Strong communication and people skills.
- Great team spirit and good attention to detail.
- Great Organizational and multi-tasking abilities.
- Customer service driven.
- Polite and well mannered.
- Honesty, integrity, adaptable, reliable and punctual.
- Working under pressure at times.
- Being able to handle both positive and negative feedback.
- On-site training provided.
- Staff uniform provided.
- Typically working teams of 2.
- Paid 30-minute break.
- Approximately 7 hours per day, 6 days per week (1 day off per week).
- Supportive team environment.
- Shared staff accommodations.
- Lasting friendships and memories to cherish competitive wages.
- Free uniform.
- bonus.
- Tips/gratuities.
- Training provided.
- located 5km from the hustle and bustle of Jasper townsite.
- breathtaking views; quiet and relaxing property.
- Staff discounts.
- Free Adventures (ex. White Water Rafting).
- Monthly staff BBQ's.
- Recognition and Appreciation.
- Aquatic & Fitness center corporate rates.
- Sports equipment use.
- Free intermittent WIFI.
- Team building activities.
- Family-like inclusive atmosphere.
Job Types: Full-time, Seasonal Contract length: 7 months Pay: $16.50-$18.50 per hour Benefits: Company events Discounted or free food On-site parking Store discount Wellness program Work Location: In person
Jasper Camping
Canadian Rockies
Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.
Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Learn about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.
Explore websites of companies in Jasper that align with your career goals and lifestyle.
Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.
Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.
If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.
- Park Wardens - Law enforcement, wildlife protection, and visitor safety.
- Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
- Visitor Services Attendants - Work at visitor centers, providing information.
- Conservation Officers & Ecologists - Protect and manage the park's environment.
- Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.
- Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
- Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
- Tour Guides - Leading sightseeing, historical, or adventure tours.
- Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.
- Rafting & Kayaking Guides - Leading groups on rivers.
- Ski Resort Staff - Ski instructors, lift operators, and patrol.
- Hiking & Backcountry Guides - Leading hiking and backcountry trips.
- Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
- Equipment Rental Staff - Assisting visitors with gear and rentals.
- Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
- Equipment Technicians & Mechanics - Maintaining rental equipment.
- Parking & Traffic Control Staff - Managing visitor areas.
- Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
- Research Assistants - Assisting in environmental studies.
- Environmental Educators - Teaching conservation programs.
- Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
- Event Coordinators - Working at events and festivals.
- Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.
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