Beauty Manager (3 Month Contract)

Shoppers Drug Mart; Burlington; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading pharmacy retailer as a Beauty Manager, where you'll manage the Beauty department, drive sales, and lead a dedicated team. This role emphasizes customer satisfaction, effective sales techniques, and leadership in a dynamic environment. Enjoy competitive pay and benefits while making a positive impact in your community.

Benefits

Discounts

Flexible Schedules

Competitive Pay

Online Learning

Qualifications

• Proven sales achievement record.
• Cosmetic industry experience.
• Effective communication skills.

Responsibilities

• Manage resources of the Beauty department to maximize sales.
• Train staff to meet beauty sales standards.
• Prioritize customer satisfaction and provide superior service.

Skills

Leadership

Customer Service

Sales Techniques

Communication

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

***Opportunity to take on a Full-Time Beauty Expert position at the conclusion of the contract***

SUMMARY:

Manage resources of the Beauty department to maximize sales and achieve targets.

The ideal Beauty Manager will:

• Drive results, provide leadership, analyze problems, engage staff, build relationships, demonstrate personal leadership, and build trust.

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilize sales tracking tools and dashboards to set and meet sales goals.
• Sell to customers and coach staff in selling skills.
• Develop effective sales techniques to maximize sales.
• Ensure staff achieve productivity objectives.

CUSTOMER SERVICE:

• Prioritize customer satisfaction and provide superior service.
• Monitor and communicate CSI survey results and objectives.
• Model desired behaviors with eClienteling for superior customer service.
• Book appointments for events and manage annual event schedules.
• Promote products through marketing and encourage use of the PC Optimum program.
• Train staff to meet beauty sales standards.

TEAM LEADERSHIP:

• Mentor, coach, train, and motivate staff.
• Create a fun and engaging selling environment.
• Prepare performance appraisals with the Front Store Manager.
• Articulate and demonstrate “Blue Culture Principles” and “C.O.R.E Values”.
• Foster an environment supporting these principles and values.

OPERATIONS:

• Use sales tools to track sales continuously.
• Ensure Cosmetic Operating Standards are maintained.
• Identify peak hours and schedule shifts accordingly.

QUALIFICATIONS:

• Planning, judgment, and decision-making skills.
• Independent thinking for customer-related issues.
• Ability to act on tasks and goals set by management.
• Develop a personal development plan annually.
• Collaborate with the Associate-Owner and Front Store Manager.

EXPERIENCE:

• Proven sales achievement record.
• Cosmetic industry experience.
• Effective communication skills.
• Customer service orientation.
• Leadership experience.

The above summarizes the principal functions and duties for proper evaluation and is not an exhaustive list of all work requirements.

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Why work in a Shoppers Drug Mart store?

Work for a local business owner supported by a national brand, with benefits like discounts, flexible schedules, competitive pay, and online learning via Academy.

Take ownership and find ways to care for patients, colleagues, customers, and the community.

Our stores reflect Canada’s diversity through products, staffing, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We uphold laws as part of our Code of Conduct, reinforcing customer and stakeholder expectations.

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