Beauty Manager

Shoppers Drug Mart; Saskatoon; On-site; CAD 50,000 - 70,000; Full time

Job summary

A locally owned Shoppers Drug Mart store is seeking a Beauty Manager to lead the Beauty department. This role involves driving sales, ensuring excellent customer service, and mentoring staff. The ideal candidate will have proven sales experience and a passion for the cosmetic industry, contributing to a collaborative and customer-focused environment.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Proven sales experience with a track record of achieving goals.
• Cosmetic industry experience.
• Effective verbal and written communication skills.

Responsibilities

• Manage resources of the Beauty department to maximize sales targets.
• Mentor, coach, train, and motivate staff.
• Ensure superior customer service and maximize sales through effective techniques.

Skills

Sales

Customer Service

Leadership

Communication

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

To manage resources of the Beauty department to maximize and achieve sales targets.

The ideal Beauty Manager will:

Drive a passion for results, provide thought leadership, analyze and solve problems, engage our people, build collaborative relationships, demonstrate personal leadership, and build trust.

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilize corporate sales tracking tools and dashboards to set sales goals and meet targets.
• Sell to customers and coach/mentor staff in selling skills.
• Ensure sales are maximized through effective sales techniques.
• Ensure staff achieve productivity objectives.

CUSTOMER SERVICE:

• Always put the customer first and provide superior customer service.
• Monitor and communicate CSI survey results and objectives with team members.
• Actively model desired behaviors with eClienteling to enhance customer experience.
• Book appointments for events and manage the annual incremental event schedule.
• Promote products through marketing and encourage use of the PC Optimum program.
• Ensure staff are trained to beauty sales standards.

TEAM LEADERSHIP:

• Mentor, coach, train, and motivate staff.
• Create an environment where selling is enjoyable.
• Prepare performance appraisals in collaboration with the Front Store Manager.
• Articulate and demonstrate “Blue Culture Principles” and “C.O.R.E Values”.
• Foster an environment that supports these principles and values.

OPERATIONS:

• Use corporate sales tools to continuously track sales.
• Ensure cosmetic operating standards are maintained.
• Identify peak hours and schedule shifts accordingly.

QUALIFICATIONS:

• Planning, judgment, and decision-making skills.
• Independent thinking and decision-making when addressing customer needs.
• Ability to act upon tasks and goals outlined by management.
• Develop a yearly personal development plan.
• Work collaboratively with the Associate-Owner and Front Store Manager.

EXPERIENCE:

• Proven sales experience with a track record of achieving goals.
• Cosmetic industry experience.
• Effective verbal and written communication skills.
• Customer service orientation.
• Previous team leadership experience.

The above outlines the principal functions and duties necessary for proper job evaluation and is not a comprehensive list of all work requirements.

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to serve communities better and strive to reflect this diversity in products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing our commitments to customers and stakeholders.

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