Beauty Manager

Shoppers Drug Mart; San Juan de Terranova; On-site; CAD 50,000 - 70,000; Full time

Job summary

Shoppers Drug Mart is seeking a Beauty Manager to lead the Beauty department, maximizing sales and ensuring exceptional customer service. The ideal candidate will possess strong sales experience in the cosmetic industry and demonstrate leadership skills, fostering a customer-focused environment. Join a locally owned store that values diversity and flexibility in the workplace.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Proven sales experience with a track record of achieving goals.
• Cosmetic industry experience.
• Effective verbal and written communication skills.

Responsibilities

• Manage resources of the Beauty department to maximize sales targets.
• Provide superior customer service.
• Mentor and motivate staff while ensuring training standards are met.

Skills

Sales expertise

Customer service orientation

Leadership

Analytical skills

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

SUMMARY: To manage resources of the Beauty department to maximize and achieve sales targets.

The ideal Beauty Manager will:

• Drive a passion for results
• Provide thought leadership
• Analyze and solve problems
• Engage our people
• Build collaborative relationships
• Demonstrate personal leadership and build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilize corporate sales tracking tools and dashboards to set sales goals and meet targets
• Sell to customers and coach/mentor staff in selling skills
• Ensure sales are maximized through effective sales techniques
• Ensure staff achieve productivity objectives

CUSTOMER SERVICE:

• Always put the customer first and provide superior customer service
• Monitor and communicate CSI survey results and objectives with team members
• Model desired behavior with eClienteling to enhance customer experience
• Book appointments for events and manage annual event schedule
• Promote products through marketing and encourage use of the PC Optimum program
• Ensure staff are trained to beauty sales standards

TEAM LEADERSHIP:

• Mentor, coach, train, and motivate staff
• Create an environment where selling is enjoyable
• Prepare performance appraisals in collaboration with the Front Store Manager
• Articulate and demonstrate “Blue Culture Principles” and C.O.R.E Values
• Foster an environment supporting these principles and values

OPERATIONS:

• Utilize corporate sales tools to continuously track sales
• Ensure cosmetic operating standards are maintained
• Identify peak hours and schedule shifts accordingly

QUALIFICATIONS:

• Planning, judgment, and decision-making skills
• Independent thinking and decision-making abilities when addressing customer needs
• Ability to act on tasks and goals outlined by management
• Develop a yearly personal development plan
• Work collaboratively with the Associate-Owner and Front Store Manager

EXPERIENCE:

• Proven sales experience with a track record of achieving goals
• Cosmetic industry experience
• Effective verbal and written communication skills
• Customer service orientation
• Previous team leadership experience

The above describes the principal functions and duties necessary for proper job evaluation and is not a comprehensive list of all work requirements.

J2WRTL, J2WFSM, J2WCXM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, allowing you to work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network value Canada's diversity as an opportunity to better serve their communities. They strive to reflect the nation’s evolving diversity in products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.