Beauty Host - Part Time - Robson

L'Occitane En Provence; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join L'Occitane as a Beauty Host in Vancouver, where you'll create memorable experiences for customers in a serene beauty space. Your role involves welcoming guests, enhancing their experience, and fostering a positive team culture. We're looking for passionate individuals who prioritize customer satisfaction and have a flair for communication.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Interest in skincare, body care, and fragrances is beneficial.

Responsibilities

• Greet every guest and create a sensorial experience.
• Anticipate and exceed guest expectations.
• Support store operations and take initiative.

Skills

Communication skills

Creative problem-solving

Customer satisfaction focus

Adaptability

Basic technology skills

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane. Your expertise will enhance our customers' physical beauty and engage their senses in a tranquil experience. We seek an individual passionate about creating a sensory oasis within our beauty space, choreographing memorable experiences for everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

1. Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
2. Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
3. Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
4. Let Success Drive You: Support and assist with all store operations, policies, and procedures. Take initiative by solving problems and prioritizing customer needs.
5. Foster a Team Culture: Offer guidance, mentorship, and encouragement to colleagues, cultivating a positive and inclusive team environment.
6. Communicate with Care: Collaborate effectively and adapt communication styles to suit individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• An entrepreneurial attitude with a background in a sales-driven environment.
• A mindset focused on customer satisfaction (both internal and external).
• Interest in skincare, body care, and fragrances is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Pay Range: The Pay Range for this role is $18.26 - $21.00 per hour (based on skill set and experience).

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills; skills are trainable.

We are committed to the planet. We contribute to waste reduction through initiatives like in-store recycling, inventory management to reduce waste, and promoting refill products to meet environmental targets.

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