Beauty Host - Full Time - Orchard Park Mall

L'OCCITANE Group (B Corp); Kelowna; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join L'OCCITANE Group as a Beauty Host in Kelowna, where you'll create a sensory oasis and enhance customer experiences. This full-time role emphasizes warm hospitality and a focus on guest satisfaction, perfect for those passionate about beauty and skincare. We're seeking individuals eager to foster connections, welcome feedback, and support a positive team culture. With a commitment to sustainable practices, you'll contribute to our mission of reducing waste while sharing your passion for beauty.

Qualifications

• Passion for skincare, body care, and fragrances.
• Adaptability and flexibility.

Responsibilities

• Greet every guest as if they were a cherished guest in your home.
• Anticipate guests' needs and strive to exceed their expectations.
• Maintain a growth-oriented mindset and welcome feedback.
• Support store operations, solving problems and prioritizing customer needs.
• Offer guidance and mentorship to colleagues.
• Collaborate effectively with diverse personalities.

Skills

Strong communication skills

Creative problem-solving

Customer satisfaction focus

Basic technology skills

Job description

Beauty Host - Full Time - Orchard Park Mall

2 days ago Be among the first 25 applicants

Who You Are :

Embark on a serene journey as a Beauty Host with L’Occitane. Your expertise will enhance our customers' physical beauty and engage their senses in a tranquil experience. We seek an individual passionate about creating a sensory oasis within our beauty space, choreographing an experience that leaves a lasting impression on everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do :

• Be the Host : Greet every guest as if they were a cherished guest in your home, offering warm hospitality and a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience : Anticipate guests' needs and strive to exceed their expectations.
• Keep an Open Mind : Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You : Support store operations, policies, and procedures; take initiative by solving problems and prioritizing customer needs.
• Foster a Team Culture : Offer guidance, mentorship, and encouragement to colleagues, cultivating a positive and inclusive team environment.
• Communicate with Care : Collaborate effectively, adapting communication styles to diverse personalities within the team.

We value hearing from individuals who possess :

• Strong communication skills and creative problem-solving abilities.
• An entrepreneurial attitude with experience in sales-driven environments.
• A mindset focused on customer satisfaction (both internal and external).
• An interest in skincare, body care, and fragrances is beneficial.
• Adaptability and flexibility.
• Basic technology skills.

We welcome diverse experiences, ideas, and skills. We value your mindset over skills, as skills are trainable.

We are committed to the planet, supporting waste reduction through initiatives like in-store recycling, inventory management to reduce waste, eliminating single-use plastics, and promoting refill products.

Additional Details :

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Design, Art / Creative, and Information Technology

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Location: Kelowna, British Columbia, Canada

Posted 1 month ago

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