Beauty Expert (Makeup)

Rennai; Mount Royal; On-site; CAD 38,000 - 55,000; Full time

Job summary

Join a leading beauty destination as a Beauty Expert, where your passion for luxury products and exceptional customer service will be key. With a focus on self-care, foster genuine connections with clients, ensuring personalized experiences that celebrate their individual beauty. This full-time role offers a comprehensive benefits package in a collaborative and stylish environment.

Qualifications

• 3+ years of experience in Retail Sales and Client Service.
• Education in the makeup industry with relevant studies.
• Ability to work in a fast-paced, dynamic retail environment.

Responsibilities

• Provide exceptional customer service and build trusted relationships.
• Stay updated with industry trends and product knowledge.
• Conduct thorough product consultations and offer tailored recommendations.

Skills

Customer Service

Interpersonal Skills

Active Listening

Problem Solving

Education

High school diploma

Makeup Artistry Diploma

Job description

Join to apply for the Beauty Expert (Makeup) role at Rennaï

3 days ago Be among the first 25 applicants

RETAIL

Discover Rennaï, the beauty and modern self-care destination of the future.

Position Overview

We are seeking a talented and inspiring Beauty Expert entrusted with advancing the success of our business through exceptional customer service.

The successful candidate will be eager to learn, have a keen eye for the latest trends, a passion for luxury beauty products, and play a critical role in creating a personalized customer experience anchored in self-care.

Reporting to the Makeup Team Lead, the Beauty Expert will be trained, helping build genuine connections with our valued clientele, ensuring they discover and embrace their individual beauty.

This position includes a comprehensive benefits package.

Responsibilities

• Customer Experience

Build trusted relationships with customers by actively listening, maintaining self-awareness, engaging in conversation, and demonstrating genuine care and empathy in a warm and professional manner.

• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Offer elevated self-care services and client experiences to our customers.
• Expert Product Knowledge

Stay at the forefront of industry trends and product innovations, maintaining a deep understanding of our luxury beauty brands, their histories, ingredients, and benefits.

• Act as a trusted expert by sharing expertise with customers, guiding them in selecting the perfect products that align with their specific needs and desires.
• Peer coaching, to serve as go-to professionals, possessing refined skills and certifications to assume expert responsibilities within our team.
• Product Consultations

Conduct thorough product consultations to understand customers' unique needs, concerns, and goals, and inspire them to explore new products and services.

• Offer product samples to customers, showcasing the effectiveness and benefits of the products.
• Goals

Consistently achieve department goals by effectively communicating the unique value of our luxury beauty products and providing exceptional customer service.

• Utilize solid interpersonal skills to upsell and cross-sell products, ensuring customers have a comprehensive beauty experience tailored to their preferences.

Represent our luxury beauty retailer with pride and professionalism by embodying the brand’s values, authenticity, and esthetic through personal grooming and style.

• Represent our brand with excellence and passion as brand ambassadors.
• Attend events hosted by brands to which they are experts in to maintain up to date brand knowledge.

Embrace a growth mindset by staying up-to-date with industry developments, attending product trainings, and participating in brand events.

• Share knowledge with fellow team members, fostering a collaborative, supportive, and positive work environment.

Skills And Experience You Will Need

• 3+ years of experience in Retail Sales, Client Service, and Beauty Industry.
• High school diploma.
• Education in the makeup industry with relevant studies or certifications, Makeup Artistry Diploma preferred.
• Able to demonstrate a high level of creative and technical expertise.
• Exceptional active listening, communication, and interpersonal skills, with the ability to connect with diverse customers.
• Self-motivated and inspired, with a proactive approach to problem-solving.
• Professional appearance and demeanor.
• Ability to work in a fast-paced, dynamic retail environment.
• Flexibility to work evenings, weekends, and holidays as required.

BONUS POINTS IF YOU

• Have in-depth knowledge of the luxury beauty market, including emerging trends and customer preferences.
• Have previous experience including coaching / mentoring others to achieve sales and customer service targets.
• Are a self-care and wellness ambassador.

Join our dynamic team and be part of a luxurious beauty experience that empowers individuals to embrace their uniqueness. Together, let’s create an inspiring space where beauty and confidence flourish, making a lasting impact on our customers’ lives.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Design, Art / Creative, and Information Technology

Retail

J-18808-Ljbffr

Create a job alert for this search