Beauty Advisor - Victoria Beckham

Holt Renfrew; Vancouver; On-site; CAD 24,590 - 34,784; Full time

Benefits offered by this job

Employee discount

Health and dental benefits

Tuition assistance

Continuous learning and development

Job summary

Holt Renfrew seeks a sales associate in Vancouver to deliver exceptional customer service and exceed sales targets. This role requires a high school diploma, sales experience, and bilingual proficiency in French and English.

The position offers a competitive hourly rate, commission opportunities, and benefits such as employee discounts, health insurance, and professional development assistance.

Find your place in our diverse and inclusive environment. If you need accommodation during the recruitment process, please reach out to ensure an accessible experience.

Qualifications

• Proven ability to exceed sales targets.
• Highly collaborative in team-oriented environments.
• Flexible work schedule required.

Responsibilities

• Deliver extraordinary service to customers.
• Exceed sales and service goals.
• Build a personal client base.
• Maintain relationships with buyers and vendors.
• Communicate with clients about events and merchandise.

Skills

Sales target achievement

Customer service

Bilingual (French and English)

Education

High school diploma

Job description

Compensation and Benefits

• Hourly Base Pay: $17.85 - $25.25 per hour (USD)
• Hourly Base Pay: 17,85$-25,25$ per hour (CAD)
• Commission-based additional earnings.

This role is also eligible for commission in addition to base pay.

Benefits include: competitive total compensation, a generous employee discount, pension, health & dental benefits, tuition assistance, and continuous learning and development.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service personal goals and targets.
• Exceed all sales and service brand goals and targets.
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients.
• Share expert level of product knowledge with entire store selling team.
• Maintain solid relationships with buyer, vendor, and selling manager.
• Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis.
• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars.
• Perform floor recovery, visual merchandising, price change, and related sales support tasks.
• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc.
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines.
• Perform other duties, as assigned.
• Measures of Success : Contribution to financial objectives; Individual objectives linked to department goals; Feedback from internal and external clients.

Qualifications

• High school diploma.
• Proven ability to exceed sales targets.
• Highly collaborative; working with and through others in a team-oriented environment.
• Can work in a fast‑paced environment that requires a high degree of multi‑tasking with minimal supervision.
• Can work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays.
• Minimum of two or more years experience in a commission‑based sales environment.
• Make‑up artistry or aesthetics certificate may be required for certain brands.
• Prior retail sales experience in a luxury environment preferred.
• Perfectly bilingual French and English.

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees – their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.