Beauty Advisor - Victoria Beckham

HOLT RENFREW; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury retail is seeking a passionate Beauty Advisor to join their dynamic team. In this role, you will cultivate lasting relationships with customers, driving sales through exceptional service and expert product knowledge. Your contributions will directly impact the success of the store and enhance the shopping experience for clients. With a competitive compensation package, including commission and generous employee perks, this is an exciting opportunity to grow in a fast-paced, fashion-driven environment. If you thrive on building connections and have a flair for beauty, this role is perfect for you.

Benefits

Employee Discount

Pension Plan

Health & Dental Benefits

Tuition Assistance

Continuous Learning and Development

Qualifications

• Proven ability to exceed sales targets in a commission-based environment.
• High school diploma required; make-up artistry certificate preferred for certain brands.

Responsibilities

• Deliver extraordinary service to all customers and exceed sales goals.
• Build a loyal client base and maintain relationships with key stakeholders.
• Attend educational sessions on product knowledge and vendor seminars.

Skills

Sales Target Achievement

Customer Relationship Management

Product Knowledge

Team Collaboration

Multi-tasking

Education

High School Diploma

Make-up Artistry or Aesthetics Certificate

Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Beauty Advisor

The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results.

Specific responsibilities include (but are not limited to) the following:

• Consistently deliver extraordinary service to all customers
• Exceed all sales and service personal goals and targets
• Exceed all sales and service brand goals and targets
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
• Share expert level of product knowledge with entire store selling team
• Maintain solid relationships with buyer, vendor, and selling manager
• Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
• Perform floor recovery, visual merchandising, price change, and related sales support tasks
• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines
• Perform other duties, as assigned

The ideal candidate:

• High school diploma
• Proven ability to exceed sales targets
• Highly collaborative; working with and through others in a team-oriented environment
• Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
• Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
• Minimum of two or more years experience in a commission-based sales environment
• Make-up artistry or aesthetics certificate may be required for certain brands
• Prior retail sales experience in a luxury environment preferred

The measures of success:

• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l'embauche :$17.00 - $19.00 / 17,00$ - 19,00$ (per hour / de l'heure)This role is also eligible for commission in addition to base pay. Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Ce poste est également admissible à une commission en plus du salaire de base. La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l'expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement, de concours et notre très convoitée remise d'employé.