Beauty Advisor - Part Time - Niagara Outlet Collection

L'Occitane En Provence; Niagara-on-the-Lake; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global beauty brand in Niagara-on-the-Lake is seeking a Beauty Host to enhance customer experiences and foster genuine connections. The ideal candidate should have strong communication skills, a customer-focused mindset, and an interest in skincare and fragrance. Responsibilities include greeting guests and supporting store operations to create a welcoming environment. This role offers a chance to inspire and engage every customer that enters the store.

Qualifications

• Proven ability to communicate effectively with guests.
• Experience in sales-driven environments and customer-centric roles.
• Willingness to learn and develop skills in beauty and fragrance.

Responsibilities

• Greet guests and create a welcoming atmosphere.
• Anticipate guest needs and deliver exceptional service.
• Support store operations and contribute to team culture.

Skills

Strong communication skills

Creative problem-solving

Customer satisfaction focus

Entrepreneurial attitude

Interest in skincare and fragrance

Adaptability and flexibility

Basic Technology Skills

Job description

Overview

Who You Are: Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support and assist with all store operations, policies, and procedures; you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues, cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and adapt your communication styles to suit the varied personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic Technology Skills.

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

Company commitments

We are committed to the Planet. We contribute to the company's waste reduction targets through in-store initiatives, such as in-store recycling programs, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

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