Beauty Advisor - Part Time - Cross Iron Mills

L'Occitane En Provence; Calgary; On-site; CAD 35,000 - 45,000; Part time

Job summary

A renowned beauty brand in Calgary is seeking a Beauty Host to provide exceptional service and create a tranquil experience for customers. You will engage with guests, exceed their expectations, and foster a positive team culture. Ideal candidates possess strong communication skills, a customer-first mindset, and a background in sales. This role offers the opportunity to make a meaningful impact in a beautiful retail space.

Qualifications

• Background in a sales-driven environment is beneficial.
• Interest in skincare, body care, and fragrance is beneficial.
• Basic technology skills.

Responsibilities

• Greet every guest warmly and foster genuine connections.
• Anticipate and exceed guest expectations.
• Support and assist with all store operations and policies.
• Offer mentorship and encouragement to colleagues.
• Adapt communication styles to team personalities.

Skills

Strong communication skills

Creative problem-solving ability

Customer satisfaction mindset

Adaptability and flexibility

Job description

Overview

Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.


• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.


• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.


• Let Success Drive You: Support and assist with all store operations, policies, and procedures; you are encouraged to take the initiative by solving problems and putting the customers’ needs first.


• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues, cultivating a team culture that is both positive and inclusive.


• Communicate with Care: Collaborate and adapt your communication styles to varied personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.


• Entrepreneurial attitude with a background in a sales-driven environment.


• Mindset focused on customer satisfaction (internal and external customers).


• Interest in skincare, body care and fragrance is beneficial.


• Adaptability and flexibility are recommended.


• Basic technology skills.

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills; skills are trainable.

We are committed to the Planet. We contribute to the Company's waste reduction targets through in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

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