Beauty Advisor - Full Time - Granville Street

L'Occitane En Provence; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading beauty retailer in Vancouver is seeking a passionate Beauty Host to create memorable experiences for customers. This role involves engaging customers, supporting store operations, and fostering a positive team culture. Ideal candidates will possess strong communication skills and a customer-centered approach. Competitive pay rate ranging from $17.85 to $19.00 per hour based on experience.

Qualifications

• Strong communication skills are essential.
• Must have a customer satisfaction mindset.
• Previous experience in a sales-driven environment is an asset.

Responsibilities

• Greet every guest warmly and create an inviting experience.
• Anticipate guest needs and exceed their expectations.
• Support all store operations and solve problems as they arise.

Skills

Strong communication skills

Creative problem-solving

Customer satisfaction focus

Entrepreneurial attitude

Adaptability

Basic Technology Skills

Job description

Who You Are

Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support and assist with all store operations, policies, and procedures, and take initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to colleagues, cultivating a team culture that is positive and inclusive.
• Communicate with Care: Collaborate and adapt communication styles to diverse personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic Technology Skills.

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills; skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

The pay rate for this position is $17.85 - $19.00 (depending on skills and experience).

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