Beauty Advisor - Full Time

Sephora; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

Sephora USA, Inc. is hiring a Beauty Advisor in Ottawa to deliver exceptional customer service and product knowledge across various beauty categories. The role involves interacting with clients, facilitating brand training, and supporting operational excellence within the store. Sephora offers a supportive work environment, product discounts, and extensive training for career growth.

Benefits

Employee product discount

Free products throughout the year

Investment in training and career development

Qualifications

• 1-3 years’ experience in retail or service industry.
• Excellent verbal/written communications skills.
• Ability to influence business partners.

Responsibilities

• Provide friendly and knowledgeable service to clients.
• Ensure compliance with inventory control and sampling policies.
• Participate in training and development of team members.

Skills

Communication

Customer Service

Product Knowledge

Job description

Job ID: 267038
Location: ON-Bayshore (0552)
Address: 100 Bayshore Drive, Ottawa, ON K2B 8C1, Canada (CA)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Who we are behind the stripes:
Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide.
You’ll love working here…
As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas.

• Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients.
• Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors.
• Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.

We’d love to hear from you if…

• You have one to three years’ experience in retail or service industry.
• You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You are able to have a flexible work schedule and work days, nights, and weekends.

While at Sephora, you’ll enjoy…

• The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
• The product. Employees enjoy a product discount and receive free product various times throughout the year.
• The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.
• The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Does this sound like your Dream Career?