Beauty Advisor - Armani

Holt Renfrew; Toronto; On-site; CAD 35,000 - 50,000; Full time

Job summary

Holt Renfrew is seeking a Beauty Advisor to foster relationships with customers and drive sales. This role requires excellent customer service skills and a proven sales record in a luxury retail environment. Candidates should have a high school diploma and experience in commission-based sales. Join a dynamic team in a fashion-driven environment with opportunities for growth.

Benefits

Competitive total compensation

Generous employee discount

Pension and health & dental benefits

Tuition assistance

Continuous learning and development

Qualifications

• Proven ability to exceed sales targets.
• Minimum of two years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.

Responsibilities

• Deliver extraordinary service to all customers.
• Exceed all sales and service personal goals.
• Build a loyal personal client base.

Skills

Customer Service

Sales

Collaboration

Multi-tasking

Education

High school diploma

Make-up artistry or aesthetics certificate

Job description

time left to apply End Date: July 5, 2025 (30+ days left to apply)

job requisition id R2000567592

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Beauty Advisor - Armani

The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results.

Specific responsibilities include (but are not limited to) the following:

• Consistently deliver extraordinary service to all customers
• Exceed all sales and service personal goals and targets
• Exceed all sales and service brand goals and targets
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
• Share expert level of product knowledge with entire store selling team
• Maintain solid relationships with buyer, vendor, and selling manager
• Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
• Perform floor recovery, visual merchandising, price change, and related sales support tasks
• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines
• Perform other duties, as assigned
• Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

• High school diploma
• Proven ability to exceed sales targets
• Highly collaborative; working with and through others in a team-oriented environment
• Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
• Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
• Minimum of two or more years experience in a commission-based sales environment
• Make-up artistry or aesthetics certificate may be required for certain brands
• Prior retail sales experience in a luxury environment preferred

The measures of success:

• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Who We Are

We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers.

We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet.

We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so.

We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE.

What Makes Us Unique

No other brand has this combination of traits, and they give us our strong point of view and set us apart.

Magenta

Own and elevate Magenta so that it is synonymous with the brand.

Canadian

Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage.

Sustainability

Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet.

Personal Service

Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts.

How We Do It

Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities.

Warmth

Be open, welcoming, and respectful to others.

Unity

We are one team, one community, sharing one planet.

Passion

Passion is what drives us to be curious and think creatively.

We constantly encourage ourselves to be better.