BDC Representative - Elite Acura

Group 1 Automotive; North Kawartha; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Business Development Center Representative to join their dynamic team. This role involves engaging with customers through various channels, enhancing customer loyalty, and driving sales through effective strategies. The company offers a professional work environment with numerous benefits, including health insurance, a 401(k) plan, and opportunities for career advancement. If you thrive in a fast-paced setting and are passionate about customer service and sales, this position could be the perfect fit for you.

Benefits

Health, Dental & Vision Insurance

Life & Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job training and advancement opportunities

Qualifications

• Experience in customer service and sales is essential.
• Strong communication skills and ability to handle inbound leads.

Responsibilities

• Handle inbound leads and direct to appropriate contact.
• Develop pipeline of sales opportunities through networking.

Skills

Customer Service

Sales Strategies

Networking

Cold Calling

Job description

Overview

Elite Acura is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Representative to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service