Bathroom and Flooring Install Sales Associate

J.D. Irving, Limited; Saint John; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the home improvement sector is seeking a Sales Representative for Install Sales, focusing on bathrooms, flooring, and the opportunity to expand into kitchens and heat pumps. The successful candidate will engage customers to drive sales, ensure an exceptional customer experience, and manage multiple projects efficiently. This position offers a base salary plus uncapped commission post-probation, with provided sales leads.

Qualifications

• Strong foundation in sales and customer service.
• Valid driver’s license and ability to travel to customer sites.
• Knowledge of building materials and the construction process is an asset.

Responsibilities

• Drive sales through customer engagement and suggestive selling.
• Prepare estimates and negotiate installation agreements.
• Document all sales activities in company CRM system.

Skills

Customer service

Problem solving

Communication

Organization

Tools

Microsoft Office

Job description

Sales Representatives for Install Sales will have a focus sales of Bathrooms and Flooring with the opportunity to expand into other categories such as kitchens, flooring, interior and heat pumps. For this position the successful candidate will receive a base salary plus uncapped commission following a probationary period. Sales leads will be provided.

Qualifications

• A strong foundation in Sales and customer service
• Problem solver who can work with minimal supervision
• Excellent communication and team player
• Organized, can manage multiple projects, meet deadlines and sales objectives
• Microsoft Office skills and willingness to learn new software programs
• Ability to travel to customer sites, a valid driver’s license is required
• A knowledge of building materials, and the construction process would be considered an asset
• Strong verbal and written communication

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Provide the customer with an exceptional experience.
• Prepare estimates and negotiate installation service agreements
• Work with project coordinators to align projects between installation service professionals and customers
• Build new business relationships with customers that will result in repeat business
• Oversee the relationship with customers handled by the installed sale team.
• Resolve customer challenges quickly and efficiently.
• Document all sales activities in company CRM (Customer Relationship Management) system and keep current
• Take initiative and confidently direct customer interactions
• Stay updated about latest products trends and market conditions
• Demonstrate high standards of safety and customer service