BAS Field Service Technician

Kornferry Honeywell; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company in Hamilton, Ontario is seeking a BAS Field Service Technician to optimize field service operations and ensure customer satisfaction. Responsibilities include maintenance of building management systems and troubleshooting HVAC issues. The ideal candidate will have a relevant degree, Niagara Certification, and experience in HVAC operations, along with strong organizational and communication skills.

Benefits

Accommodation available for applicants with disabilities

Qualifications

• Minimum 2 years of experience in maintaining and commissioning building automation systems/HVAC controls.
• Minimum 1 year of experience with HVAC system operations.
• Minimum 1 year of experience with Enterprise Building Integration (EBI) system.
• Minimum 2 years of experience using basic Windows and Microsoft Office applications.
• A valid G driver's license.

Responsibilities

• Preventive Maintenance, Corrective Maintenance, and Emergency Support of the Building Management System.
• Troubleshoot and solve system and process-related problems.
• Provide 24/7 emergency on-call support to customers.

Skills

Critical thinking

Troubleshooting skills

Strong organizational skills

Communication skills

Ability to work independently

Education

Degree/diploma in a related field

Niagara Certification

Job description

As a BAS Field Service Technician at Honeywell, you will have the opportunity to join our Field Service team, ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive continuous improvement initiatives and establish strong relationships with key stakeholders.

You will report directly to our Sr. Field Service Supervisor based out of our Hamilton, Ontario location, and your work will require travelling to customer sites in Hamilton, Burlington, Brantford, Guelph, Cambridge, and Owen Sound as required.

In this role, you will impact the success of our field service operations, customer satisfaction, and the growth of the organization. You will work with critical building management, HVAC, and security systems, with the opportunity to work on a range of commercial and government buildings, healthcare facilities, airports, and correctional facilities. You will help our customers use technology to improve productivity and increase the value of services provided to our many different customers.

The primary focus is to provide ongoing service support for Honeywell's Commercial Controls Building Automation HVAC systems. This is a fantastic career opportunity for a BAS Field Service Technician in Hamilton, ON. Join our successful Customer Experience team responsible for delivering top-tier service and support for building automation systems. YOU MUST HAVE

• Niagara Certification.
• Degree/diploma in a related field.
• Minimum 2 years of experience in maintaining and commissioning building automation systems/HVAC controls, and energy management strategies.
• Minimum 1 year of experience with HVAC system operations including but not limited to chillers, boilers, VAV systems, multi-zone systems, rooftop units, and air handling units.
• Minimum 1 year of experience with Enterprise Building Integration (EBI) system.
• Minimum 2 years of experience using basic Windows and Microsoft Office applications.
• A valid G driver's license.
• Ability to travel to customer sites in Hamilton, Burlington, Brantford, Guelph, Cambridge, and Owen Sound as required.

WE VALUE

• The ability to work safely within Honeywell / Customer Health and Safety Environment requirements.
• The ability to work effectively both individually and with a group, without need of direct supervision.
• Strong organizational and communication skills.
• Critical thinking and troubleshooting skills; capability of learning available analytic tools to solve complex system or process problems.
• Designing / Engineering solutions to prevent reoccurring problems as knowledge is acquired.
• The capability of writing, reviewing, and editing various types of technical reports.
• The ability to conduct formal meetings with customer management personnel.
• The ability to evaluate control effectiveness as knowledge is acquired.
• Having the ability to verify and calibrate sensors as well as possessing a working knowledge of sensor operations.
• Knowledge of system architecture and operations, as well as applicable database items needed for basic maintenance and calibration.
• The skill to project a positive and confident attitude focused on meeting and exceeding customer expectations.

Accommodation is available upon request for applicants with disabilities under the Ontario Human Rights Code. Key Responsibilities

• Preventive Maintenance, Corrective Maintenance, and Emergency Support maintenance of customer's Honeywell Building Management System.
• Troubleshoot and solve system and process-related problems.
• Perform sensor verification and calibration.
• Publish critical reports to customers including Monthly Performance, Results Reports, and Corrective Action Reports.
• Actively interface with customers at all levels to ensure satisfaction through oral and written communication.
• Provide 24/7 emergency on-call support to customers and technicians on a rotation schedule with other Honeywell Technicians.
• Manage, coordinate, and deliver small projects with minimal supervision.
• Work with the Service Manager to identify and prepare pricing for proposals to Honeywell customers.
• Support Sales/Estimation Team in quoting new building automation system opportunities.

About Us

Honeywell solves the world's most complex challenges in automation, aviation, and energy transition. As a trusted partner, we provide innovative solutions through our Aerospace Technologies, Building Automation, Energy and Sustainability, and Industrial Automation segments—powered by Honeywell Forge software—that make the world smarter, safer, and more sustainable.