Bartender - Queen's Cross Food Hall (Eaton Centre)

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality group in Toronto seeks a Bartender to provide exceptional service and create memorable experiences for guests. The ideal candidate will have extensive knowledge of cocktails, wine, and beer, along with a passion for excellent customer service. This position offers opportunities for professional development and a dynamic work environment.

Benefits

Gratuity sharing

Discounted gym membership

Employee Assistance Program

50% dining discount at O&B locations

Employee referral program

Training and development opportunities

Health, dental, and vision benefits

Qualifications

• Valid SmartServe Certified.
• Proven experience as a bartender for at least 6 months.
• Ability to stand for long periods and lift heavy items.

Responsibilities

• Welcome each guest warmly and enthusiastically.
• Maintain guest tabs accurately.
• Check and maintain beer and liquor levels.

Skills

Customer service

Beverage knowledge

Communication skills

Multi-tasking

Attention to detail

Education

Hospitality, Food & Beverage program

Job description

Overview

A fresh culinary experience is coming to CF Toronto Eaton Centre with the arrival of Queen’s Cross, a new chef-driven dining concept created in partnership with Oliver & Bonacini Hospitality (O&B). Slated to open in spring 2024, Queen’s Cross will transform 19,000 square feet of the south side of the shopping centre into a modern-day food emporium with seating to accommodate 300 guests. Featuring a carefully curated collection of 15 unique food stalls along with a bar and café, the new concept offers exciting, high-quality and meaningful food experiences that reflects the diversity and vibrancy of downtown Toronto.

What’s in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec.

Responsibilities

Our Bartenders take pride in their food, wine and spirit knowledge. They build relationships with their guests and are often asked for by name. They display natural showmanship, have great communication skills and an eye for detail. A Bartender receives beverage orders and makes beverages in a timely and efficient manner maintaining all O&B standards. They also communicate beverage descriptions and modifications with team members to ensure guests receive their requested beverage.

The Day to Day:

• You’re a pro at first impressions and welcome each guest warmly and with enthusiasm
• You’re aware of your surroundings and offer a helping hand to all guests whenever needed
• You’re enthusiastic about our offerings and share your menu knowledgeable in order to make best recommendations
• You have an strong working knowledgeable of cocktails, wine and beer and love sharing fun facts about our offerings
• You’re a fun time! Guest want to come back and sit at your bar time and time again
• You value accuracy and organization when it comes to maintain guest tabs, ordering food, and pre setting guest up before food arrives.
• You love to go above and beyond for special requests or celebration and take food preferences and guest allergies seriously
• You’re a team player and respectfully communicate to all other staff and managers to ensure a smooth service.
• You’re able to move around the restaurant with focused urgency
• You take ownership of your bar and check and maintain beer keg and liquor levels, take inventory and assist manager with inventory ordering
• Other duties as assigned or required

Qualifications

• Valid SmartServe Certified
• Proven experience as a bartender for at least 6 months
• Enrolled or completed a Hospitality, Food & Beverage and/or Special Events Program is an asset
• Wine, beer and cocktail knowledge is required.
• WSET preferred but not required
• Passion for food, beverage and providing excellent customer service
• Ability to multi-task
• Strong oral and written communication skills
• Ability to stand for long periods of time and able to lift and move beer kegs, liquor and wine boxes
• Full availability for weekends, evenings, and holidays as needed.
• Legally authorized to work in Canada

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.