Bartender | Part-Time | First Ontario Concert Hall

UNAVAILABLE; Hamilton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in venue management and hospitality services seeks a Bartender in Hamilton, Ontario. The role involves serving beverages, ensuring outstanding guest service, and maintaining bar standards while managing cash transactions. Candidates should have bartending experience and Smart Serve certification, with a willingness to work flexible hours including nights and weekends.

Benefits

Pension matching

Qualifications

• Minimum six months bartending experience required.
• Ability to work flexible hours including nights and weekends.
• Strong interpersonal skills are necessary.

Responsibilities

• Ensure excellent guest service and maintain a clean bar area.
• Serve and pour alcoholic and non-alcoholic beverages responsibly.
• Handle cash/credit transactions accurately.

Skills

Cash handling

Customer service

Communication

Teamwork

Time management

Education

Smart Serve certification

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

TheBartenderis responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.This role will pay an hourly rate of $17.20 CAD and is tip eligible.Benefits for Part-Time roles: Pension matching.This position will remain open until August 8, 2025.

Responsibilities

• Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including provincial regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
• Must pour drinks responsibly in accordance with company standards for serving size.
• Must check guest’s ID in accordance with provincial regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Must communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations.
• If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Ability to handle cashf/credut transactions accurately is required.
• Employee is responsible for issued bank at his/her bar.
• Maintains clean and sanitary work station at all times.
• Ensures bar equipment is clean & well maintained.
• Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends and long hours.
• Smart Serve certification required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.