BARTENDER - HRL (OC)

Hard Rock Hotels; Ottawa; On-site; CAD 32,000 - 48,000; Full time

Job summary

Ein aufregendes neues Hotel in Kanadas Hauptstadt sucht talentierte Mitarbeiter, die das ultimative Rock-Star-Erlebnis bieten. In dieser dynamischen Rolle sind Sie verantwortlich für die Schaffung einer einladenden Atmosphäre, die Gäste dazu ermutigt, zurückzukehren. Sie werden in einem lebhaften Umfeld arbeiten, in dem hervorragender Kundenservice und die Fähigkeit, mit Herausforderungen umzugehen, von größter Bedeutung sind. Wenn Sie leidenschaftlich an der Gastronomie interessiert sind und Teil eines innovativen Teams werden möchten, ist dies die perfekte Gelegenheit für Sie. Treten Sie ein in die Welt des Rock 'n' Roll und gestalten Sie unvergessliche Erlebnisse für unsere Gäste!

Qualifications

• Mindestens 21 Jahre alt und Erfahrung in einem ähnlichen Umfeld.
• Fähigkeit, in einem lauten Umfeld zu arbeiten und lange zu stehen.

Responsibilities

• Schaffung einer einladenden Atmosphäre für Gäste und Pflege der Kundenbeziehungen.
• Überwachung der Bar und Einhaltung der Vorschriften für den Ausschank.

Skills

Kundenservice

Geldverwaltung

Mixen von Getränken

Computerkenntnisse

Education

High School Diplom oder gleichwertig

Tools

Kassensystem

EDI-Getränkeabgabegerät

Mixer

Geschirrspüler

Kaffeemaschine

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Provides superior customer service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests and coworkers.
• Maintains company funds and equipment in an orderly manner.
• Pours drinks according to established recipes; maintains a clean and safe work environment.
• Ensures compliance with underage serving policies.
• Demonstrates specific product offerings and ordering procedures.
• Monitors proper par levels of all supplies at assigned bars.
• Communicates any problems or situations to the immediate supervisor.
• Responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages.
• Opens/closes bar according to established procedures.
• Provides work direction for bar attendants assigned to bar.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Responsible for cleaning and distribution of ash trays.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

Qualifications

• Must be at least 21 years of age.
• High School diploma or equivalent preferred.
• At least 1 year work experience in similar setting helpful.
• Previous money handling skills preferred.
• Computer skills a plus.
• Must be able to stand for long periods of time and work in a loud environment.

Knowledge Of

• How to mix a wide variety of drinks.
• Excellent customer service skills.
• The operation of all bar equipment.
• Machines and equipment used, but not limited to, include cash register, EDI liquor dispensing equipment, beverage dispensing equipment, blenders, dishwashers, and coffee making machines.
• Pertinent federal, state, and local laws, codes, and regulations.

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest; however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.