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Job Description
Job Description
Position Summary: Under the direction of the Shift Manager, the Bartender is responsible for preparing and serving beverages with the strictest regard to rules, regulations, and operational guidelines while contributing to a safe environment for all team members. This role will work with team members to maintain the highest quality of service and hospitality while ensuring adherence to all policies and procedures.
Key Accountabilities
- Ensure guests feel welcomed and contribute to a service culture that exemplifies Gordon Ramsay brand standards.
- Take orders and make recommendations.
- Prepare beverages; serve guests and check to ensure satisfaction.
- Resolve guest issues or escalate to management for assistance.
- Clean tables or counters, removes glasses and re-stocks where applicable.
- Perform opening or closing duties as required.
- Count cash float at end of shift if applicable.
- Cover other bartenders’ sections when required.
- Exercise good judgment when serving alcoholic beverages according to Serving it Right and the house liquor policy.
- Develops and cultivates strong working relationships with all stakeholders.
- Ensure compliance with licensing laws, health and safety and other statutory regulations
- Perform other duties as assigned or directed.
Education And Qualification Requirements
- Minimum 1 year of bartending experience.
- High School Diploma.
- Post Secondary hospitality education an asset or bartending certificate an asset.
- Serving it Right Certificate required.
- Exceptional customer service skills and a passion for exceeding expectations.
- POS experience an asset.
- Able to lift 25 pounds.
- Able to work effectively in a fast-paced environment, and work under pressure to meet multiple deadlines with particular attention to detail.
- Exceptional interpersonal skills and verbal communication skills.
- Excellent organizational skills, including the ability plan effectively and work without direct supervision.
- Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship.
- Bilingual in English and Mandarin/Cantonese is an asset
About Us
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
The only thing we don’t play games with…..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!
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