Barrie Sales Manager

Michaels; Barrie; On-site; CAD 26,000 - 32,000; Full time

Job summary

Michaels is seeking a Barrie Sales Manager to lead a high-performing selling culture across the Barrie store, overseeing front-end and service operations, and driving key sales and service KPIs.

You will coach teams on Customer Experience and ART of Selling, ensure SOP adherence, and manage POS and Self-Checkout systems while supporting omni-channel fulfillment and loyalty initiatives.

Qualifications

• 3+ years retail leadership experience.
• Ability to work nights, weekends and early mornings.
• Able to lift and move merchandise up to 25–50 pounds.

Responsibilities

• Lead and champion selling culture across the store and drive KPI performance.
• Oversee front-end and service operations with SOP compliance.
• Coach team members on Customer Experience and ART of Selling.
• Ensure accurate use of POS and Self-Checkout systems.
• Partner in maintaining Asset Protection and safety.

Skills

Retail leadership

Customer experience coaching

Team coaching

POS systems

Self-Checkout systems

Tools

POS systems

Self-Checkout systems

Job description

Barrie Sales Manager### Barrie Sales ManagerApply: Barrie-80 Park Place Blvd: Full time: Posted 2 Days Ago: R00328086Store - TOR-BARRIE, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.**Major Activities*** Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.* Ensure execution of Company policies and standards, holding team accountable for store conditions and results.* Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.* Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.* Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.* Oversee Balloons business, birthday party operations, and other in-store programs and events* Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.* Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.* Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.* Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.* Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).* Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.* Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.**Other duties as assigned****Minimum Type of Experience Required*** 3+ years retail leadership experience**Work Environment*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching, and stretching* Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.* Ability to climb ladders or step stools to stock and retrieve products.* Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.* Ability to work in a fast-paced environment with frequent customer interactions.* Work hours include nights, weekends and early mornings**Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.**Please note: This posting is for an existing vacancy and the employer is actively recruiting to fill this position.**Total Base Pay Range for this Position:**$18.95 - $23.30At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.